Warrington Housing Association Limited
85.9% of Warrington Housing Association tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Warrington Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Warrington Housing Association's permission.
1,402 homes, mostly in Warrington and St. Helens. Registered social landlord no. L0518. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Warrington Housing Association Limited owns about 1,402 social homes across 2 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Warrington1,368 Warrington
- St. Helens34 St Helens · Billinge · Newton-le-Willows
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £83 | £87 |
| 1 bed | £93 | £122 |
| 2 bed | £108 | £142 |
| 3 bed | £118 | £162 |
| 4 bed | £127 | £182 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Warrington Housing Association Limited tenants
No Warrington Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
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What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 341 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 19th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: wha.org.uk/performance/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 21 24
Housing Ombudsman decisions
The Housing Ombudsman has published 2 decisions about Warrington Housing Association Limited in its searchable archive.
-
Housing Association (202419571)
Reasonable Redress Jun 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of Antisocial Behaviour (ASB).
-
Information and data management (202115582)
Maladministration Nov 2023
The complaint is about the landlord\u2019s handling of: planned maintenance (replacement of kitchen, bathroom, central heating system and re-wiring). repairs to the central heating system. the resident\u2019s reports of damp and mould. Th
Source: the Housing Ombudsman decisions archive, checked 16 Oct 2026. To see every case, search the archive for "Warrington Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Warrington Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust