Wealden District Council
80.4% of Wealden District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Wealden District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Wealden District Council's permission.
3,123 homes in Wealden. Registered social landlord no. 21UH. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Wealden District Council owns about 3,123 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Wealden3,123 Crowborough · Hailsham · Uckfield
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £94 | - |
| 1 bed | £95 | £160 |
| 2 bed | £110 | £201 |
| 3 bed | £124 | £228 |
| 4 bed | £136 | £320 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Wealden District Council tenants
No Wealden District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 891 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 66th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
The Housing Ombudsman has published 9 decisions about Wealden District Council in its searchable archive.
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Local Authority / ALMO or TMO (202413166)
Maladministration Mar 2026
Decision Case ID 202413166 Decision type Investigation Landlord Wealden District Council Landlord type Local Authority / ALMO or TMO Occupancy Shared Ownership Date 26 March 2026 Background The resident pays a variable service charge. H
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Old Property Condition migrated-2025 (202216732)
Maladministration Feb 2024
The complaint is about the landlord\u2019s handling of a repair to the resident\u2019s heat pump.
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Old Property Condition migrated-2025 (202120942)
No Maladministration Oct 2023
The complaint is about the landlord\u2019s response to the resident's request for a fence so he can have a guide dog.
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Financial (202108316)
Partial Maladministration Jul 2022
The complaint is about the landlord\u2019s: response to the resident\u2019s enquiry regarding service charge invoices; complaints handling.
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Financial (202016257)
No Maladministration Jun 2022
The complaint is about: The landlord\u2019s response to the resident\u2019s reports of financial errors in its service charge calculations in the period 2017-2020. The landlord\u2019s response to the resident\u2019s reports of inadequate wo
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Financial (202108318)
Partial Maladministration Jun 2022
REPORT COMPLAINT 202108318 Wealden District Council 10 June 2022 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set out
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "Wealden District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Wealden District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust