Babergh District Council
63.1% of Babergh District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Babergh District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Babergh District Council's permission.
3,534 homes in Babergh. Registered social landlord no. 42UB. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Babergh District Council owns about 3,534 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £87 | - |
| 1 bed | £102 | £131 |
| 2 bed | £115 | £165 |
| 3 bed | £120 | £191 |
| 4 bed | £130 | - |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Babergh District Council tenants
No Babergh District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 647 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 279th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: babergh.gov.uk/tenant-feedback-and-performance.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Babergh District Council had 4 complaint determinations. 89% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 9 decisions about Babergh District Council in its searchable archive.
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Managing Relations (202345261)
Maladministration Nov 2025
Decision Case ID 202345261 Decision type Investigation Landlord Babergh District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 26 November 2025 Background The resident had a long-standing issue with infes
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Local Authority / ALMO or TMO (202430826)
Partial Maladministration Jul 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: Concerns about a new lock in the front door of the property. Request for a fence to be installed in the front garden. Reports of damp and mould, and associated repa
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Local Authority / ALMO or TMO (202314102)
No Maladministration Mar 2025
The complaint is about the landlord\u2019s decision not to allow the applicant to succeed his late mother\u2019s tenancy.
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Information and data management (202318473)
Partial Maladministration Feb 2025
The complaint is about:
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Information and data management (202405744)
Maladministration Dec 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s reports about the boiler, immersion, drainage system in the bathroom, damp and mould and external rendering and the condition of the kitchen flooring. The Ombudsman
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Managing Relations (202338266)
Maladministration Oct 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s reports regarding: Window repairs and the ventilation system. Anti-social behaviour and noise disturbance. The Ombudsman has considered the landlord\u2019s complain
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "Babergh District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Babergh District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.