Brighton and Hove City Council
67.0% of Brighton and Hove City Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Brighton and Hove City Council tenants can swap homes with other social housing tenants through a mutual exchange, with Brighton and Hove City Council's permission.
12,750 homes in Brighton and Hove. Registered social landlord no. 00ML. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Brighton and Hove City Council owns about 12,750 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Brighton and Hove12,750 Brighton and Hove · Portslade-by-Sea · Rottingdean
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £83 | £197 |
| 1 bed | £95 | £184 |
| 2 bed | £108 | £242 |
| 3 bed | £125 | £283 |
| 4 bed | £134 | £338 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Brighton and Hove City Council tenants
No Brighton and Hove City Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from Brighton and Hove City Council? Rate and review them
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,438 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 232nd of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: brighton-hove.gov.uk/housing/council-housing/housing-performance-how-are-we-doing.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Brighton and Hove City Council had 17 complaint determinations. 57% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
No published Housing Ombudsman decisions were found for Brighton and Hove City Council when we checked on 10 Oct 2026. You can search the decisions archive for "Brighton and Hove City Council" yourself.
Swapping with a tenant of Brighton and Hove City Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.