Fareham Borough Council

72.8% of Fareham Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Fareham Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Fareham Borough Council's permission.

2,422 homes in Fareham. Registered social landlord no. 24UE. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Fareham Borough Council owns about 2,422 social homes across 1 council area (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£86-
1 bed£100£142
2 bed£113£181
3 bed£137£195
4 bed£147£214

Homes to swap from Fareham Borough Council tenants

No Fareham Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from Fareham Borough Council? Rate and review them

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 668 tenant responses. Each figure is the share of tenants who said they were satisfied.

Ranked 168th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure

Satisfied with the overall service 72.8% better than the sector median of 71.8%
Satisfied with repairs 80.6% better than the sector median of 73.6%
Satisfied with time taken for repairs 80.3% better than the sector median of 69.5%
Home is well maintained 73.9% better than the sector median of 71.9%
Home is safe 79.3% better than the sector median of 77.6%
Landlord listens and acts 61.8% about the sector median (61.6%)
Kept informed 65.8% worse than the sector median of 72.0%
Treated fairly and with respect 74.5% worse than the sector median of 77.9%
Satisfied with complaints handling 40.7% better than the sector median of 35.5%
Communal areas clean and well maintained 59.6% worse than the sector median of 66.7%
Positive contribution to the neighbourhood 63% worse than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 56.5% worse than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: fareham.gov.uk/housing/my_council_tenancy/tenant_engagement/tsmresults.aspx.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

99.4% Gas safety checks completed about the sector median (100.0%)
100% Fire risk assessments completed about the sector median (100.0%)
96.2% Asbestos surveys completed worse than the sector median of 100.0%
100% Legionella risk assessments completed about the sector median (100.0%)
97.4% Lift safety checks completed worse than the sector median of 100.0%
2.8% Homes NOT meeting the Decent Homes Standard worse than the sector median of 0.5%
92.4% Non-emergency repairs done on time better than the sector median of 82.5%
87.8% Emergency repairs done on time worse than the sector median of 94.9%
30.3 Stage 1 complaints per 1,000 homes better than the sector median of 53.9
97.2% Stage 1 complaints answered on time better than the sector median of 89.9
5.1 Stage 2 complaints per 1,000 homes better than the sector median of 8.4
100% Stage 2 complaints answered on time better than the sector median of 88.9
37.4 Anti-social behaviour cases per 1,000 homes worse than the sector median of 36.0

Repair targets: 183 24

Housing Ombudsman decisions

The Housing Ombudsman has published 2 decisions about Fareham Borough Council in its searchable archive.

1partial maladministration
1no maladministration
  • Local Authority / ALMO or TMO (202417935) Partial Maladministration Jan 2026

      Decision Case ID 202417935 Decision type Investigation Landlord Fareham Borough Council Landlord type Local Authority Occupancy Secure Tenancy Date 26 January 2026 Background The property is a mid-terraced house. The landlord described th

  • Local Authority / ALMO or TMO (202016061) No Maladministration Sep 2021

    This complaint is about the landlord\u2019s handling of the resident\u2019s reports of overgrown hedges from a neighbouring property.

Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Fareham Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Fareham Borough Council?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Latest From @HomeExchangeGB

Follow @HomeExchangeGB for new homes

Page last updated:

Sources

Our editorial standards · Review policy · Report a mistake