Greatwell Homes Limited
79.7% of Greatwell Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Greatwell Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Greatwell Homes' permission.
5,171 homes, mostly in North Northamptonshire and West Northamptonshire. Registered social landlord no. L4509. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Greatwell Homes Limited owns about 5,171 social homes across 2 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- North Northamptonshire4,974 Corby · Desborough · Kettering · Rushden · Wellingborough
- West Northamptonshire197 Brackley · Daventry · Northampton
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £85 | - |
| 1 bed | £98 | £121 |
| 2 bed | £116 | £147 |
| 3 bed | £124 | £169 |
| 4 bed | £139 | £215 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Greatwell Homes Limited tenants
No Greatwell Homes Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 784 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 76th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
The Housing Ombudsman has published 6 decisions about Greatwell Homes Limited in its searchable archive.
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Housing Association (202416453)
No Maladministration May 2026
Decision Case ID 202408248 Decision type Investigation Landlord Greatwell Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 May 2026 Background The resident complained about how the landlord\u2019s staff co
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Housing Association (202450910)
No Maladministration Apr 2026
Decision Case ID 202450910 Decision type Investigation Landlord Greatwell Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 April 2026 Background The resident contacted the landlord to report his concerns a
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Managing Relations (202319639)
No Maladministration Feb 2025
The complaint is about the landlord\u2019s handling of the residents: Concerns regarding appointments. Reports of being harassed by the landlord.
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Moving/Buying/Selling Home (202107843)
Partial Maladministration May 2023
REPORT COMPLAINT 202107843 Greatwell Homes Limited 12 May 2023 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set ou
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Managing Relations (202004324)
Partial Maladministration May 2021
The complaint is about: The landlord\u2019s unannounced visits to the property on 29 July 2019; The unannounced visit to the property on 4 September 2020 and; Complaint handling.
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Moving/Buying/Selling Home (202009209)
No Maladministration
The complaint is about the landlord\u2019s handling of: The resident\u2019s management transfer. The resident\u2019s requests for adaptations to the property.
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "Greatwell Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Greatwell Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust