Haringey London Borough Council
47.7% of Haringey London Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Haringey London Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Haringey London Borough Council's permission.
15,938 homes in Haringey. Registered social landlord no. 00AP. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Haringey London Borough Council owns about 15,938 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £107 | - |
| 1 bed | £112 | £207 |
| 2 bed | £132 | £219 |
| 3 bed | £151 | £231 |
| 4 bed | £171 | £243 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Haringey London Borough Council tenants
No Haringey London Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from Haringey London Borough Council? Rate and review them
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 2,034 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 345th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: haringey.gov.uk/housing/housing-news-policies/tenant-satisfaction-measures-202425.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Haringey London Borough Council had 92 complaint determinations. 86% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 30 decisions about Haringey London Borough Council in its searchable archive (showing the most recent 30).
-
Local Authority / ALMO or TMO (202423177)
Maladministration May 2025
The complaint is about the landlord\u2019s handling of: Repairs to the front entrance door. Reports about leaks and associated damage. Concerns about the condition of brickwork. Reports of faulty radiators. The Ombudsman has also conside
-
Local Authority / ALMO or TMO (202329072)
Maladministration May 2025
The complaint is about the landlord\u2019s response to the resident\u2019s reports of: a leak into her property damp and mould The Ombudsman has also considered the landlord\u2019s: complaint handling record keeping
-
Old Complaints Handling categories (202343873)
Maladministration Dec 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of damp and mould due to disrepair. The landlord\u2019s complaint handling will also be investigated.
-
ASB/Abuse/Nuisance (202231673)
Outside Jurisdiction Jul 2024
The complaint is about the landlord\u2019s response to the resident\u2019s reports about: antisocial behaviour (ASB); repairs following a leak into her property.
-
Information and data management (202215853)
Maladministration Jul 2023
The complaint is about the landlord\u2019s handling of: Repairs to the flooring following a central heating upgrade.\u00a0 The stairlift replacement. This Service has also considered the landlord\u2019s: Complaint handling. Record keepi
-
Old Property Condition migrated-2025 (202217471)
Severe Maladministration May 2023
The complaint is about the landlord\u2019s response to the leaseholder\u2019s reports of an ongoing leak from the roof.
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "Haringey London Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Haringey London Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust