Hundred Houses Society Limited

1,362 homes across 8 council areas, mostly in Cambridge, South Cambridgeshire and East Cambridgeshire. Registered social landlord no. L0718. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Hundred Houses Society Limited owns about 1,362 social homes across 8 council areas (2024/25).

marks a place guide in that council area: what it's like to live there, rents and homes to swap.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2024/25. Your own rent depends on the exact home.

Size	Social rent	Affordable rent
Bedsit	£93	£151
1 bed	£114	£164
2 bed	£134	£186
3 bed	£149	£212
4 bed	£168	£270

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

G1 Governance well governed · Dec 2025

V1 Financial viability financially strong · Dec 2025

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Hundred Houses Society Limited tenants

No Hundred Houses Society Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 306 tenant responses. Each figure is the share of tenants who said they were satisfied.

Satisfied with the overall service 73.6% better than the sector median of 71.8%

Satisfied with repairs 72.6% worse than the sector median of 73.6%

Satisfied with time taken for repairs 71.5% better than the sector median of 69.5%

Home is well maintained 74.7% better than the sector median of 71.9%

Home is safe 83.8% better than the sector median of 77.6%

Landlord listens and acts 66.7% better than the sector median of 61.6%

Kept informed 76% better than the sector median of 72.0%

Treated fairly and with respect 85.8% better than the sector median of 77.9%

Satisfied with complaints handling 35.5% about the sector median (35.5%)

Communal areas clean and well maintained 72.4% better than the sector median of 66.7%

Positive contribution to the neighbourhood 74.8% better than the sector median of 64.6%

Satisfied with handling of anti-social behaviour 64.4% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

100% Gas safety checks completed about the sector median (100.0%)

100% Fire risk assessments completed about the sector median (100.0%)

100% Asbestos surveys completed about the sector median (100.0%)

100% Legionella risk assessments completed about the sector median (100.0%)

100% Lift safety checks completed about the sector median (100.0%)

0% Homes NOT meeting the Decent Homes Standard about the sector median (0.5%)

75.5% Non-emergency repairs done on time worse than the sector median of 82.5%

90.6% Emergency repairs done on time worse than the sector median of 94.9%

65.7 Stage 1 complaints per 1,000 homes worse than the sector median of 53.9

91.5% Stage 1 complaints answered on time better than the sector median of 89.9

8 Stage 2 complaints per 1,000 homes about the sector median (8.4%)

100% Stage 2 complaints answered on time better than the sector median of 88.9

25.7 Anti-social behaviour cases per 1,000 homes better than the sector median of 36.0

Repair targets: 20 24

Housing Ombudsman decisions

The Housing Ombudsman has published 2 decisions about Hundred Houses Society Limited in its searchable archive.

1maladministration

1partial maladministration

Housing Association (202423589) Partial Maladministration Apr 2025
The complaint is about the landlord\u2019s response to the resident\u2019s: Concerns regarding access for gas safety checks (AGS). Reports of repairs, damp and mould, and a pest infestation. Concerns regarding charges for repairs. Requests
Managing Relations (202126661) Maladministration
The complaint is about the landlord\u2019s handling of the resident\u2019s application to purchase the landlord\u2019s share in their joint ownership property.

Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Hundred Houses Society Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Hundred Houses Society?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

Page last updated: 13 October 2026

Sources

Registration details: Regulator of Social Housing, register of providers of social housing.
Grades: Regulator of Social Housing, regulatory judgements and notices, published 17 December 2025.
Homes owned by council area and average rents: Regulator of Social Housing, Statistical Data Return 2024/25 (Open Government Licence).
Tenant satisfaction, repairs, safety and complaints figures: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25, full data set. Sector medians are calculated across all landlords in that data set.
Complaint decisions: Housing Ombudsman decisions archive, checked 13 October 2026.