Rotherham Metropolitan Borough Council
78.2% of Rotherham Metropolitan Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Rotherham Metropolitan Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Rotherham Metropolitan Borough Council's permission.
19,924 homes in Rotherham. Registered social landlord no. 00CF. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Rotherham Metropolitan Borough Council owns about 19,924 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Rotherham19,924 Rotherham · Maltby · Wath upon Dearne
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £65 | - |
| 1 bed | £86 | £105 |
| 2 bed | £94 | £124 |
| 3 bed | £101 | £136 |
| 4 bed | £114 | - |
Homes to swap from Rotherham Metropolitan Borough Council tenants
No Rotherham Metropolitan Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
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What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 3,370 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 95th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: rotherham.gov.uk/community-living/performance.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Rotherham Metropolitan Borough Council had 9 complaint determinations. 58% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 15 decisions about Rotherham Metropolitan Borough Council in its searchable archive.
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Local Authority / ALMO or TMO (202341010)
No Maladministration Apr 2026
Decision Case ID 202341010 Decision type Investigation Landlord Rotherham Metropolitan Borough Council Landlord type Local Authority Occupancy Leaseholder Date 27 April 2026 Background The resident complained to the landlord about the con
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Local Authority / ALMO or TMO (202342162)
Partial Maladministration Mar 2026
Decision Case ID 202342162 Decision type Investigation Landlord Rotherham Metropolitan Borough Council Landlord type Local Authority Occupancy Secure Tenancy Date 31 March 2026 Background The property is a flat with its own front door.
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Financial (202328138)
Maladministration Nov 2025
Decision Case ID 202328138 Decision type Investigation Landlord Rotherham Metropolitan Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 19 November 2025 Background The resident\u2019s tenancy began o
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Local Authority / ALMO or TMO (202434309)
Maladministration Oct 2025
Decision Case ID 202434309 Decision type Investigation Landlord Rotherham Metropolitan Borough Council Landlord type Local Authority Occupancy Secure Tenancy Date 28 October 2025 Background The resident lives in a house with a garden whic
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Local Authority / ALMO or TMO (202331953)
Partial Maladministration Oct 2025
The complaint is about the landlord\u2019s response to the resident\u2019s: Reports of defects to the garden works and kitchen window, the condition of a neighbour\u2019s fence and to the resident\u2019s request for a bollard. Reports of s
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Local Authority / ALMO or TMO (202328136)
Maladministration Aug 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of defects to the property. We have also looked at the landlord\u2019s handling of the associated complaint.
Source: the Housing Ombudsman decisions archive, checked 16 Oct 2026. To see every case, search the archive for "Rotherham Metropolitan Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Rotherham Metropolitan Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust