Stroud District Council

4,989 homes in Stroud. Registered social landlord no. 23UF. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Stroud District Council owns about 4,989 social homes across 1 council area (2024/25).

Stroud4,989

Typical weekly rents

Average council rents in this council's area, 2024/25. Your own rent depends on the exact home.

Size	Social rent	Affordable rent
Bedsit	£80	-
1 bed	£90	£117
2 bed	£103	£156
3 bed	£112	£188
4 bed	£125	£224

Homes to swap from Stroud District Council tenants

No Stroud District Council tenants have listed a home yet. Are you one? List your home and it will appear here.

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 540 tenant responses. Each figure is the share of tenants who said they were satisfied.

Satisfied with the overall service 67.3% worse than the sector median of 71.8%

Satisfied with repairs 65.7% worse than the sector median of 73.6%

Satisfied with time taken for repairs 62.8% worse than the sector median of 69.5%

Home is well maintained 67.9% worse than the sector median of 71.9%

Home is safe 80.4% better than the sector median of 77.6%

Landlord listens and acts 55.3% worse than the sector median of 61.6%

Kept informed 66.9% worse than the sector median of 72.0%

Treated fairly and with respect 79.8% better than the sector median of 77.9%

Satisfied with complaints handling 29.3% worse than the sector median of 35.5%

Communal areas clean and well maintained 69.2% better than the sector median of 66.7%

Positive contribution to the neighbourhood 62.6% worse than the sector median of 64.6%

Satisfied with handling of anti-social behaviour 57.3% worse than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: stroud.gov.uk/housing/im-an-existing-tenant-or-leaseholder/our-policies-and-plans/our-performance/.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

99.9% Gas safety checks completed about the sector median (100.0%)

100% Fire risk assessments completed about the sector median (100.0%)

100% Asbestos surveys completed about the sector median (100.0%)

100% Legionella risk assessments completed about the sector median (100.0%)

100% Lift safety checks completed about the sector median (100.0%)

3.7% Homes NOT meeting the Decent Homes Standard worse than the sector median of 0.5%

86.6% Non-emergency repairs done on time better than the sector median of 82.5%

94.8% Emergency repairs done on time about the sector median (94.9%)

28.5 Stage 1 complaints per 1,000 homes better than the sector median of 53.9

87.9% Stage 1 complaints answered on time worse than the sector median of 89.9

5.9 Stage 2 complaints per 1,000 homes better than the sector median of 8.4

89.7% Stage 2 complaints answered on time about the sector median (88.9%)

48.5 Anti-social behaviour cases per 1,000 homes worse than the sector median of 36.0

Repair targets: 28 24

Housing Ombudsman decisions

The Housing Ombudsman has published 8 decisions about Stroud District Council in its searchable archive.

4maladministration

2partial maladministration

1no maladministration

Local Authority / ALMO or TMO (202336805) Partial Maladministration Mar 2026
Decision Case ID 202336805 Decision type Investigation Landlord Stroud District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 March 2026 Background The resident reported leaks from the roof of an o
Old Property Condition categories (202341939) Maladministration Jan 2025
The complaint is about the landlord\u2019s handling of roof repairs and associated leaks.
Old Property Condition migrated-2025 (202215859) Maladministration Sep 2024
The complaint is about the landlord's handling of heating repairs.
Managing Relations (202207879) Maladministration Aug 2023
This complaint is about the landlord\u2019s handling of responsive repairs to the resident\u2019s property. The Housing Ombudsman has also decided to investigate the landlord\u2019s communication and complaint handling in this case.
Managing Relations (202115464) Partial Maladministration Dec 2022
This complaint is about the resident\u2019s reports of the landlord\u2019s handling of: Replacement of the shed roof. The resident\u2019s roof and chimney repair. The resident\u2019s concerns regarding the conduct of an operative.
Old Property Condition migrated-2025 (202126000) Reasonable Redress Aug 2022
The complaint is about the landlord\u2019s response to the resident\u2019s requests for kitchen improvements.

Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Stroud District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Stroud District Council?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

Page last updated: 13 October 2026

Sources

Registration details: Regulator of Social Housing, register of providers of social housing.
Homes owned by council area and average rents: Regulator of Social Housing, Statistical Data Return 2024/25 (Open Government Licence).
Tenant satisfaction, repairs, safety and complaints figures: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25, full data set. Sector medians are calculated across all landlords in that data set.
Complaint decisions: Housing Ombudsman decisions archive, checked 13 October 2026.