Trent & Dove Housing Limited
81.8% of Trent & Dove Housing tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Trent & Dove Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Trent & Dove Housing's permission.
6,823 homes across 6 council areas, mostly in East Staffordshire, South Derbyshire and North West Leicestershire. Registered social landlord no. L4311. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Trent & Dove Housing Limited owns about 6,823 social homes across 6 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- East Staffordshire6,117 Burton upon Trent
- South Derbyshire572 Swadlincote
- North West Leicestershire88 Coalville · Ibstock
- Lichfield29 Lichfield · Burntwood · Fazeley
- North Warwickshire11 Atherstone · Coleshill
- Derby6 Derby
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £82 | - |
| 1 bed | £93 | £108 |
| 2 bed | £106 | £131 |
| 3 bed | £117 | £150 |
| 4 bed | £135 | £191 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Trent & Dove Housing Limited tenants
No Trent & Dove Housing Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 738 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 50th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: trentanddove.org/voice-of-the-customer.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
The Housing Ombudsman has published 12 decisions about Trent & Dove Housing Limited in its searchable archive.
-
Housing Association (202347345)
Partial Maladministration Nov 2025
Decision Case ID 202347345 Decision type Investigation Landlord Trent & Dove Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 26 November 2025 Background The resident is vulnerable due to a blood pressure c
-
Moving/Buying/Selling Home (202323692)
Outside Jurisdiction Apr 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s transfer application.
-
Housing Association (202230178)
Partial Maladministration Jan 2025
The complaint is about the landlord\u2019s response to the resident\u2019s concerns about: A communal bollard wired into the resident\u2019s meter. Unannounced visits by the landlord\u2019s contractors. This Service has also considered
-
ASB/Abuse/Nuisance (202201785)
No Maladministration Nov 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of antisocial behaviour (ASB) from his neighbour.
-
Health and Safety (inc. building safety) (202204417)
Maladministration Aug 2023
The complaint is about the landlord\u2019s: Handling of reports of asbestos in the resident\u2019s property. Response to reports of damp. The landlord\u2019s record keeping.
-
Managing Relations (202127701)
No Maladministration Jun 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s: complaint concerning damp and mould and repairs needed in his property; requests to be moved to another property.
Source: the Housing Ombudsman decisions archive, checked 17 Oct 2026. To see every case, search the archive for "Trent & Dove Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Trent & Dove Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust