The Tyne Mariners' Benevolent Institution

Tyne Mariners' Benevolent Institution tenants can swap homes with other social housing tenants through a mutual exchange, with Tyne Mariners' Benevolent Institution's permission.

30 homes in North Tyneside. Registered social landlord no. A3721. On this page: how many homes they own and where, typical rents, how to swap your home and how to check their reputation.

Size, areas and typical rents

The Tyne Mariners' Benevolent Institution owns about 30 social homes across 1 council area (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£83£88
1 bed£92£103
2 bed£106£128
3 bed£116£148
4 bed£127£163

Homes to swap from The Tyne Mariners' Benevolent Institution tenants

No The Tyne Mariners' Benevolent Institution tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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Housing Ombudsman decisions

You can search the Housing Ombudsman decisions archive for "The Tyne Mariners' Benevolent Institution" to see published complaints about this landlord.

How to check Tyne Mariners' Benevolent Institution's reputation

There are no published tenant satisfaction scores for Tyne Mariners' Benevolent Institution. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 30 homes, Tyne Mariners' Benevolent Institution is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "The Tyne Mariners' Benevolent Institution" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in North Tyneside: see our Wallsend guide for what it's like to live there.

Swapping with a tenant of Tyne Mariners' Benevolent Institution?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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