Unity Housing Association Limited
76.3% of Unity Housing Association tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Unity Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Unity Housing Association's permission.
1,380 homes, mostly in Leeds and Kirklees. Registered social landlord no. LH3737. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Unity Housing Association Limited owns about 1,380 social homes across 2 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Leeds1,325 Leeds · Morley · Pudsey · Wetherby · Yeadon · Horsforth
- Kirklees55 Batley · Dewsbury · Heckmondwike · Huddersfield · Mirfield
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £79 | £116 |
| 1 bed | £92 | £133 |
| 2 bed | £108 | £148 |
| 3 bed | £119 | £165 |
| 4 bed | £125 | £203 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Unity Housing Association Limited tenants
No Unity Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 362 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 125th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: unityha.co.uk/performance/how-were-performing.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
The Housing Ombudsman has published 8 decisions about Unity Housing Association Limited in its searchable archive.
-
Housing Association (202405302)
Partial Maladministration Jul 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports about: her request for adaptations to her property. repairs to her property, including external garden maintenance. The Ombudsman has also considered the
-
Old Complaints Handling categories (202308746)
Partial Maladministration Aug 2024
The resident\u2019s complaint is about the landlord\u2019s decision not to install solar panels at the property. The Ombudsman has also investigated the landlord\u2019s complaint handling.
-
Moving/Buying/Selling Home (202119565)
Reasonable Redress May 2023
The complaint is about the landlord\u2019s response to the resident about her \u2018Right to Acquire\u2019 application.
-
Financial (202127712)
No Maladministration Apr 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s reports that the white goods in their property were faulty when he moved in.
-
Old Property Condition migrated-2025 (202102206)
Aug 2022
The complaint is about the level of compensation the landlord offered in relation to its handling of repairs and its contractor\u2019s conduct.
-
ASB/Abuse/Nuisance (202010619)
Partial Maladministration Jul 2022
The complaint is about the landlord\u2019s response to the resident about: The concerns about fire safety and the removal of fire extinguishers. The completion of a person-centred fire risk assessment. The request for a copy of a fire risk
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "Unity Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Unity Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust