Beyond Housing Limited
67.1% of Beyond Housing tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Beyond Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Beyond Housing's permission.
15,687 homes across 6 council areas, mostly in Redcar and Cleveland, North Yorkshire and Stockton-on-Tees. Registered social landlord no. LH4401. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Beyond Housing Limited owns about 15,687 social homes across 6 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Redcar and Cleveland10,473 Redcar · Guisborough
- North Yorkshire4,700 Ripon · Harrogate · Knaresborough · Northallerton · Scarborough · Selby · Skipton · Whitby
- Stockton-on-Tees186 Stockton-on-Tees · Billingham · Thornaby-on-Tees · Ingleby Barwick
- Middlesbrough117 Middlesbrough
- Darlington108 Darlington
- East Riding of Yorkshire103 Beverley · Bridlington · Cottingham · Goole · Hessle
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £83 | £104 |
| 1 bed | £98 | £111 |
| 2 bed | £111 | £133 |
| 3 bed | £121 | £149 |
| 4 bed | £133 | £176 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Beyond Housing Limited tenants
No Beyond Housing Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,099 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 231st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: beyondhousing.co.uk/about-us/tenant-satisfaction-measures/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 60 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Beyond Housing Limited had 7 complaint determinations. 40% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 3 decisions about Beyond Housing Limited in its searchable archive.
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Moving/Buying/Selling Home (202323915)
No Maladministration Sep 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s request for a housing transfer.
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ASB/Abuse/Nuisance (202207575)
Partial Maladministration Dec 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s: Reports of anti social behaviour (ASB). Reports of noise nuisance. Concerns about staff conduct. Request to be moved by the landlord due to the ASB and noise nuis
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Moving/Buying/Selling Home (202127743)
Maladministration May 2023
The complaint is about the landlord\u2019s handling of: The resident\u2019s reports of damp and mould in the property. The move to alternative accommodation to facilitate the associated repair works.
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Beyond Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Beyond Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust