MutualHomeExchange.co.uk
Get started

Caledonia Housing Association Ltd

5,227 homes across 8 council areas, mostly in Perth and Kinross, West Dunbartonshire and Dundee City. Registered social landlord no. 224 in Scotland. On this page: what their tenants say, how quickly they do repairs, how many homes they own and where, typical rents and how to swap your home.

List your home Landlord website

Size, areas and typical rents

Caledonia Housing Association Ltd owns about 5,227 social homes across 8 council areas (2025/26).

Rents, Repairs And Tenant Satisfaction

From the Scottish Housing Regulator's 2025/26 report on Caledonia Housing Association: it owned 5,227 homes at 31 March 2026 and raised its rents by 5.0% on average that year.

Average Weekly Rents

SizeHomesCaledonia Housing AssociationScottish average
Bedsit (1 apartment)31£132.06£91.60
1 bedroom (2 apartment)1,737£114.76£98.60
2 bedrooms (3 apartment)2,268£104.95£101.42
3 bedrooms (4 apartment)997£113.01£110.33
4+ bedrooms (5 apartment)194£123.97£121.71

Scottish homes are sized in apartments: every room except the kitchen and bathroom counts, so a 3-apartment home is usually 2 bedrooms and a living room.

Tenant satisfaction

87.3%Overall serviceabout the Scottish average (87.6%)
89.3%Keeping tenants informedworse than the Scottish average of 91.4%
83.6%Opportunities to participateworse than the Scottish average of 88.1%

Quality and maintenance of homes

94.6%Scottish Housing Quality Standardbetter than the Scottish average of 89.5%
3.5 hoursEmergency repairsabout the Scottish average (3.5 hours)
5.6 daysNon-emergency repairsbetter than the Scottish average of 8.8 days
99.3%Reactive repairs 'right first time'better than the Scottish average of 95.3%
85.1%Repair or maintenance satisfactionworse than the Scottish average of 88.1%

Neighbourhoods

95.9%Percentage of anti-social behaviour cases resolvedbetter than the Scottish average of 93.1%

Value for money

26.9 daysRe-let homesbetter than the Scottish average of 51.7 days

Satisfaction figures come from the landlord's own most recent tenant survey, reported to the regulator. The full report is on the Scottish Housing Regulator's website.

Homes to swap from Caledonia Housing Association Ltd tenants

No Caledonia Housing Association Ltd tenants have listed a home yet. Are you one? List your home and it will appear here.

Complaints And The Ombudsman

If a complaint to Caledonia Housing Association isn't put right through its own complaints process, tenants can take it to the Scottish Public Services Ombudsman (SPSO). It's free and independent, and it publishes its decisions.

The Scottish Housing Regulator publishes a yearly report on every Scottish social landlord, including Caledonia Housing Association: tenant satisfaction, repair times, rents and how many homes it owns. The main figures are on this page. Find it in the regulator's landlord reports.

Swapping with a tenant of Caledonia Housing Association?

Under the Housing (Scotland) Act 2001, a Scottish secure tenant needs the landlord's written consent to exchange. The landlord can only refuse on reasonable grounds and must reply within one month, or consent is treated as given. Swapping with someone in another part of the UK? Each landlord follows its own nation's rules. Get the application in early, keep your rent account clear, and ask for the decision in writing. Caledonia Housing Association's website has their application form and rules.

Can I swap? How a swap works Complaints and support

Page last updated:

Sources