The Cambridge Housing Society Limited
81.7% of Cambridge Housing Society tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Cambridge Housing Society tenants can swap homes with other social housing tenants through a mutual exchange, with Cambridge Housing Society's permission.
3,008 homes across 7 council areas, mostly in Cambridge, South Cambridgeshire and East Cambridgeshire. Registered social landlord no. L0992. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
The Cambridge Housing Society Limited owns about 3,008 social homes across 7 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Cambridge912 Cambridge
- South Cambridgeshire873 Cambourne
- East Cambridgeshire562 Ely
- Huntingdonshire390 Huntingdon · St Ives · St Neots
- Fenland205 March · Whittlesey · Wisbech
- Uttlesford38 Great Dunmow · Saffron Walden
- West Suffolk28 Bury St Edmunds · Clare · Haverhill · Mildenhall · Newmarket
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £92 | £159 |
| 1 bed | £112 | £162 |
| 2 bed | £132 | £189 |
| 3 bed | £147 | £217 |
| 4 bed | £165 | £277 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from The Cambridge Housing Society Limited tenants
No The Cambridge Housing Society Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 585 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 54th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 48
Housing Ombudsman decisions
The Housing Ombudsman has published 1 decision about The Cambridge Housing Society Limited in its searchable archive.
-
ASB/Abuse/Nuisance (202005114)
Partial Maladministration Jun 2021
The complaint is about:
Source: the Housing Ombudsman decisions archive, checked 17 Oct 2026. To see every case, search the archive for "The Cambridge Housing Society Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Cambridge Housing Society?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust