Cobalt Housing Limited
5,773 homes, mostly in Liverpool and Knowsley. Registered social landlord no. L4361. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Cobalt Housing Limited owns about 5,773 social homes across 2 council areas (2024/25).
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2024/25. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £82 | - |
| 1 bed | £90 | £113 |
| 2 bed | £101 | £126 |
| 3 bed | £109 | £133 |
| 4 bed | £119 | £153 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Cobalt Housing Limited tenants
No Cobalt Housing Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,085 tenant responses. Each figure is the share of tenants who said they were satisfied.
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: cobalthousing.org.uk/about-us/performance/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Cobalt Housing Limited had 6 complaint determinations. 100% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 18 decisions about Cobalt Housing Limited in its searchable archive.
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Housing Association (202345595)
Maladministration Mar 2026
Decision Case ID 202345595 Decision type Investigation Landlord Cobalt Housing Limited Landlord type Housing Association Occupancy Secure Tenancy Date 11 March 2026 Background The resident has reported guttering, drainpipe, and chimney br
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Housing Association (202415788)
Maladministration Jul 2025
The complaint is about the landlord's handling of: The resident\u2019s reports of damp and mould. The resident\u2019s reports of a roof leak. The replacement of the resident\u2019s windows and doors. The resident\u2019s reports of repairs
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Housing Association (202323944)
Maladministration Jun 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of damp and repairs in the bathroom. The Ombudsman has also considered the landlord\u2019s complaint handling.
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Housing Association (202113543)
Maladministration Jun 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: Concerns about his service charge. Request for information. The Ombudsman has also looked at the landlord\u2019s complaint handling.
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Housing Association (202335451)
Maladministration Apr 2025
The complaint is about the landlord's administration of the resident's property pool plus (PPP) application and request it uploads supporting documents.
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Old Property Condition categories (202318032)
Maladministration Feb 2025
The complaint relates to the landlord\u2019s response to the resident\u2019s concerns about damp.
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "Cobalt Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Cobalt Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.