East Devon District Council
59.8% of East Devon District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. East Devon District Council tenants can swap homes with other social housing tenants through a mutual exchange, with East Devon District Council's permission.
4,142 homes in East Devon. Registered social landlord no. 18UB. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
East Devon District Council owns about 4,142 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £92 | - |
| 1 bed | £87 | £133 |
| 2 bed | £99 | £160 |
| 3 bed | £111 | £197 |
| 4 bed | £121 | £255 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from East Devon District Council tenants
No East Devon District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 549 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 306th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, East Devon District Council had 17 complaint determinations. 76% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 26 decisions about East Devon District Council in its searchable archive.
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Local Authority / ALMO or TMO (202341433)
Maladministration Apr 2025
The complaint is about the landlord\u2019s handling of repairs to the hallway floor. We have also investigated the landlord\u2019s complaint handling.
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Old Complaints Handling categories (202336310)
Partial Maladministration Oct 2024
The complaint is about the landlord\u2019s handling of: Reports of damp, mould and moisture. Repairs to the bathroom light. Its decision not to replace a kitchen sink unit. The associated complaint.
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Information and data management (202327721)
Maladministration Oct 2024
The complaint is about the landlord\u2019s: Handling of the resident\u2019s concerns about information she had been provided with in relation to access to a communal garden. Response to the resident\u2019s concerns about the condition of th
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Information and data management (202231306)
Maladministration Sep 2024
The complaint is about the landlord\u2019s handling of various repairs to the property.\u00a0 The Ombudsman has also considered the landlord\u2019s knowledge and information management.
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Managing Relations (202306755)
Maladministration Aug 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s complaint that its contractor damaged his washing machine.
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ASB/Abuse/Nuisance (202234448)
Maladministration Jul 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s reports about: Her dispute with her neighbour. The conduct of the landlord\u2019s staff and her request to deal with a female officer.
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "East Devon District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of East Devon District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust