IMPAKT Housing & Support Ltd
IMPAKT Housing & Support tenants can swap homes with other social housing tenants through a mutual exchange, with IMPAKT Housing & Support's permission.
78 homes across 4 council areas, mostly in Bedford, Luton and West Northamptonshire. Registered social landlord no. H3858. On this page: how many homes they own and where, typical rents, how to swap your home and how to check their reputation.
Size, areas and typical rents
IMPAKT Housing & Support Ltd owns about 78 social homes across 4 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Bedford52 Bedford
- Luton15 Luton
- West Northamptonshire9 Brackley · Daventry · Northampton
- Peterborough2 Peterborough
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £93 | £119 |
| 1 bed | £106 | £141 |
| 2 bed | £122 | £178 |
| 3 bed | £138 | £207 |
| 4 bed | £155 | £251 |
Homes to swap from IMPAKT Housing & Support Ltd tenants
No IMPAKT Housing & Support Ltd tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
No published Housing Ombudsman decisions were found for IMPAKT Housing & Support Ltd when we checked on 27 Oct 2026. You can search the decisions archive for "IMPAKT Housing & Support Ltd" yourself.
How to check IMPAKT Housing & Support's reputation
There are no published tenant satisfaction scores for IMPAKT Housing & Support. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 78 homes, IMPAKT Housing & Support is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "IMPAKT Housing & Support Ltd" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Bedford: see our Bedford guide for what it's like to live there.
Swapping with a tenant of IMPAKT Housing & Support?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust