Jigsaw Homes Group Limited
68.9% of Jigsaw Homes Group tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Jigsaw Homes Group tenants can swap homes with other social housing tenants through a mutual exchange, with Jigsaw Homes Group's permission.
5 homes in Tameside. Registered social landlord no. LH4345. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Jigsaw Homes Group Limited owns about 5 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Tameside5 Ashton-under-Lyne · Denton · Droylsden · Dukinfield · Hyde · Mossley · Stalybridge
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £75 | - |
| 1 bed | £90 | £115 |
| 2 bed | £103 | £129 |
| 3 bed | £117 | £143 |
| 4 bed | £127 | £178 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Jigsaw Homes Group Limited tenants
No Jigsaw Homes Group Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 2,609 tenant responses. Each figure is the share of tenants who said they were satisfied.
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: jigsawhomes.org.uk/tenant-satisfaction-measures/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 90 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Jigsaw Homes Group Limited had 42 complaint determinations. 53% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 28 decisions about Jigsaw Homes Group Limited in its searchable archive.
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Housing Association (202520290)
Partial Maladministration Feb 2026
Decision Case ID 202520290 Decision type Investigation Landlord Jigsaw Homes Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 19 February 2026 Background The resident lives with her family, including a child
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Managing Relations (202332619)
Partial Maladministration Dec 2025
Decision Case ID 202332619 Decision type Investigation Landlord Jigsaw Homes Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 December 2025 Background The resident lives in the property with his partner and
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Housing Association (202321821)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: Reports of a leak and shower repairs. Formal complaint.
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Housing Association (202322689)
Partial Maladministration Apr 2025
The complaint is about: The condition of the property when let and the landlord\u2019s handling of associated repair issues. The landlord\u2019s handling of the resident\u2019s rent account. The landlord\u2019s handling of the complaint.
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Occupancy Rights (202324786)
No Maladministration Mar 2025
The complaint is regarding the landlord\u2019s handling of the resident\u2019s: Reports of anti-social behaviour. Reports it disclosed unauthorised information to her healthcare provider. Request for a new tenancy agreement. The Ombudsm
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Old Tenants Behaviour categories (202319303)
Maladministration Feb 2025
The complaint is about the landlord's handling of the resident's reports of a neighbour storing bulky items in the communal garden.
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "Jigsaw Homes Group Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Jigsaw Homes Group?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust