London Borough of Lambeth
47.2% of London Borough of Lambeth tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. London Borough of Lambeth tenants can swap homes with other social housing tenants through a mutual exchange, with London Borough of Lambeth's permission.
23,382 homes in Lambeth. Registered social landlord no. 00AY. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
London Borough of Lambeth owns about 23,382 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent |
|---|---|
| Bedsit | £102 |
| 1 bed | £119 |
| 2 bed | £134 |
| 3 bed | £156 |
| 4 bed | £179 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from London Borough of Lambeth tenants
No London Borough of Lambeth tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,501 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 346th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: lambeth.gov.uk/housing.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, London Borough of Lambeth had 179 complaint determinations. 89% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 30 decisions about London Borough of Lambeth in its searchable archive (showing the most recent 30).
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Local Authority / ALMO or TMO (202428007)
Maladministration Jun 2025
The complaint concerns the landlord\u2019s handling of the resident\u2019s: Reports of multiple repair issues, including leaks, damp and mould. Complaint.
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Local Authority / ALMO or TMO (202300177)
Maladministration Jun 2025
The complaint is about the landlord\u2019s response to the leaseholder\u2019s concerns about the water supply and a leak at the property. The Ombudsman has also considered the landlord\u2019s: complaint handling. record keeping.
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Local Authority / ALMO or TMO (202329146)
Maladministration Jun 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s complaint about lift issues.
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Local Authority / ALMO or TMO (202428770)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s: handling of reports of damp and mould. understanding of the household\u2019s vulnerabilities and support needs. The Ombudsman has also considered the landlord\u2019s handling of the complaint.
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Local Authority / ALMO or TMO (202424802)
Maladministration May 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: Repair requests following a leak into the property and subsequent report of damp and mould. Complaint.
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Local Authority / ALMO or TMO (202225033)
Maladministration May 2025
The complaint is about the landlord\u2019s handling of reports of water ingress, damp, and mould in the resident\u2019s bedroom. The Ombudsman has also investigated the landlord\u2019s: Handling of the complaint. Record keeping.
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "London Borough of Lambeth". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of London Borough of Lambeth?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
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