Pinnacle Spaces Limited
Pinnacle Spaces tenants can swap homes with other social housing tenants through a mutual exchange, with Pinnacle Spaces' permission.
559 homes across 11 council areas, mostly in Vale of White Horse, Lewisham and Mid Sussex. Registered social landlord no. 4700. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Pinnacle Spaces Limited owns about 559 social homes across 11 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Vale of White Horse151 Abingdon-on-Thames · Faringdon · Wantage · Cumnor Hill
- Lewisham110 Lewisham · Upper Sydenham
- Mid Sussex70 Burgess Hill · Cuckfield · East Grinstead · Haywards Heath
- Harlow52 Harlow
- Brent41 Brent · Wembley
- West Suffolk40 Bury St Edmunds · Clare · Haverhill · Mildenhall · Newmarket
- Slough32 Slough
- Rother24 Bexhill-on-Sea
- South Holland22 Spalding
- Milton Keynes16 Milton Keynes · Bletchley
All 11 council areas (1 more)
- Kirklees1 Batley · Dewsbury · Heckmondwike · Huddersfield · Mirfield
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £95 | £139 |
| 1 bed | £116 | £181 |
| 2 bed | £134 | £221 |
| 3 bed | £152 | £248 |
| 4 bed | £171 | £299 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V). Pinnacle Spaces Limited is covered by the judgement on Hyde Housing Association Limited.
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Pinnacle Spaces Limited tenants
No Pinnacle Spaces Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
The Housing Ombudsman has published 1 decision about Pinnacle Spaces Limited in its searchable archive.
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For profit (202405672)
Partial Maladministration Nov 2025
Decision Case ID 202405672 Decision type Investigation Landlord Pinnacle Spaces Limited Landlord type For profit Occupancy Assured Shorthold Tenancy Date 28 November 2025 Background The resident has lived in her 6th floor flat since July
Source: the Housing Ombudsman decisions archive, checked 23 Oct 2026. To see every case, search the archive for "Pinnacle Spaces Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Pinnacle Spaces' reputation
There are no published tenant satisfaction scores for Pinnacle Spaces. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 559 homes, Pinnacle Spaces is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Pinnacle Spaces Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Vale of White Horse: see our Abingdon-on-Thames guide for what it's like to live there.
Swapping with a tenant of Pinnacle Spaces?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust