Salix Homes Limited
79.3% of Salix Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Salix Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Salix Homes' permission.
7,924 homes, mostly in Salford and Trafford. Registered social landlord no. 4609. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Salix Homes Limited owns about 7,924 social homes across 2 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Salford7,900 Salford · Eccles · Irlam · Swinton · Walkden
- Trafford24 Altrincham · Partington · Sale · Stretford · Urmston
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £81 | - |
| 1 bed | £88 | £128 |
| 2 bed | £97 | £139 |
| 3 bed | £109 | £150 |
| 4 bed | £119 | £176 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Salix Homes Limited tenants
No Salix Homes Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 611 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 84th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: salixhomes.co.uk/about-us/performance/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 60 8
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Salix Homes Limited had 11 complaint determinations. 57% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 25 decisions about Salix Homes Limited in its searchable archive.
-
ASB/Abuse/Nuisance (202507009)
Maladministration Jun 2026
Decision Case ID 202507009 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Secure Tenancy Date 27 August 2026 Background The resident has reported antisocial behaviour (ASB) including cri
-
Housing Association (202530781)
No Maladministration Apr 2026
Case ID 202530781 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 April 2026 Background The resident moved via a mutual exchange process. When she moved into t
-
Housing Association (202504673)
Reasonable Redress Mar 2026
Decision Case ID 202504673 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident received 2 appointment letters for an electrical sa
-
ASB/Abuse/Nuisance (202441581)
No Maladministration Feb 2026
Decision Case ID 202441581 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Introductory Tenancy Date 27 August 2026 Background The resident had experienced issues with noise from a neighb
-
Housing Association (202529353)
Partial Maladministration Feb 2026
Decision Case ID 202529353 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 February 2026 Background The resident lives in a cottage flat with her partner and 2 c
-
Housing Association (202451129)
Maladministration Nov 2025
Decision Case ID 202451129 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 November 2025 Background The resident lives in a 2-bedroom flat on the ground floor of
Source: the Housing Ombudsman decisions archive, checked 15 Oct 2026. To see every case, search the archive for "Salix Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Salix Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust