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Sanctuary Scotland Housing Association Ltd

9,207 homes across 12 council areas, mostly in Glasgow City, North Lanarkshire and Renfrewshire. Registered social landlord no. 302 in Scotland. On this page: what their tenants say, how quickly they do repairs, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Sanctuary Scotland Housing Association Ltd owns about 9,207 social homes across 12 council areas (2025/26).

The 10 areas with the most homes:

Rents, Repairs And Tenant Satisfaction

From the Scottish Housing Regulator's 2025/26 report on Sanctuary Scotland Housing Association: it owned 9,207 homes at 31 March 2026 and raised its rents by 4.8% on average that year.

Average Weekly Rents

SizeHomesSanctuary Scotland Housing AssociationScottish average
Bedsit (1 apartment)54£78.86£91.60
1 bedroom (2 apartment)1,169£99.54£98.60
2 bedrooms (3 apartment)4,729£113.94£101.42
3 bedrooms (4 apartment)2,825£124.88£110.33
4+ bedrooms (5 apartment)430£134.29£121.71

Scottish homes are sized in apartments: every room except the kitchen and bathroom counts, so a 3-apartment home is usually 2 bedrooms and a living room.

Tenant satisfaction

83.9%Overall serviceworse than the Scottish average of 87.6%
90.7%Keeping tenants informedworse than the Scottish average of 91.4%
90.3%Opportunities to participatebetter than the Scottish average of 88.1%

Quality and maintenance of homes

90.5%Scottish Housing Quality Standardbetter than the Scottish average of 89.5%
5.2 hoursEmergency repairsworse than the Scottish average of 3.5 hours
16.8 daysNon-emergency repairsworse than the Scottish average of 8.8 days
90.5%Reactive repairs 'right first time'worse than the Scottish average of 95.3%
82.5%Repair or maintenance satisfactionworse than the Scottish average of 88.1%

Neighbourhoods

98.7%Percentage of anti-social behaviour cases resolvedbetter than the Scottish average of 93.1%

Value for money

32.2 daysRe-let homesbetter than the Scottish average of 51.7 days

Satisfaction figures come from the landlord's own most recent tenant survey, reported to the regulator. The full report is on the Scottish Housing Regulator's website.

Homes to swap from Sanctuary Scotland Housing Association Ltd tenants

No Sanctuary Scotland Housing Association Ltd tenants have listed a home yet. Are you one? List your home and it will appear here.

Complaints And The Ombudsman

If a complaint to Sanctuary Scotland Housing Association isn't put right through its own complaints process, tenants can take it to the Scottish Public Services Ombudsman (SPSO). It's free and independent, and it publishes its decisions.

The Scottish Housing Regulator publishes a yearly report on every Scottish social landlord, including Sanctuary Scotland Housing Association: tenant satisfaction, repair times, rents and how many homes it owns. The main figures are on this page. Find it in the regulator's landlord reports.

Swapping with a tenant of Sanctuary Scotland Housing Association?

Under the Housing (Scotland) Act 2001, a Scottish secure tenant needs the landlord's written consent to exchange. The landlord can only refuse on reasonable grounds and must reply within one month, or consent is treated as given. Swapping with someone in another part of the UK? Each landlord follows its own nation's rules. Get the application in early, keep your rent account clear, and ask for the decision in writing. Sanctuary Scotland Housing Association's website has their application form and rules.

Can I swap? How a swap works Complaints and support

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