Shropshire Council
84.5% of Shropshire Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Shropshire Council tenants can swap homes with other social housing tenants through a mutual exchange, with Shropshire Council's permission.
4,085 homes in Shropshire. Registered social landlord no. 00GG. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Shropshire Council owns about 4,085 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Shropshire4,085 Bridgnorth · Church Stretton · Ludlow · Market Drayton · Oswestry · Shrewsbury · Wem · Whitchurch · Shifnal
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £67 | - |
| 1 bed | £88 | £106 |
| 2 bed | £101 | £125 |
| 3 bed | £111 | £135 |
| 4 bed | £120 | £190 |
Homes to swap from Shropshire Council tenants
No Shropshire Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 543 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 30th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 132 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Shropshire Council had 4 complaint determinations. 85% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 2 decisions about Shropshire Council in its searchable archive.
-
Local Authority / ALMO or TMO (202423252)
Partial Maladministration Feb 2026
Decision Case ID 202423252 Decision type Investigation Landlord Shropshire Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 February 2026 Background The resident was concerned that a recently installed
-
Local Authority / ALMO or TMO (202409618)
Maladministration Sep 2025
The complaint is about the landlord\u2019s handling of: The resident\u2019s requests for window repairs and replacement. Damp and mould repairs and associated requests for health considerations. The resident\u2019s reports of drainage issu
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Shropshire Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Shropshire Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust