Cheshire Peaks & Plains Housing Trust Limited
72.9% of Cheshire Peaks & Plains Housing Trust tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Cheshire Peaks & Plains Housing Trust tenants can swap homes with other social housing tenants through a mutual exchange, with Cheshire Peaks & Plains Housing Trust's permission.
5,305 homes, mostly in Cheshire East, High Peak and Cheshire West and Chester. Registered social landlord no. L4472. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Cheshire Peaks & Plains Housing Trust Limited owns about 5,305 social homes across 3 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Cheshire East5,072 Bollington · Congleton · Crewe · Knutsford · Macclesfield · Nantwich · Sandbach · Wilmslow
- High Peak191 Buxton · Glossop
- Cheshire West and Chester42 Chester · Ellesmere Port · Frodsham · Neston · Northwich · Winsford
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £84 | £84 |
| 1 bed | £99 | £118 |
| 2 bed | £114 | £146 |
| 3 bed | £123 | £164 |
| 4 bed | £136 | £191 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Cheshire Peaks & Plains Housing Trust Limited tenants
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Tenant Ratings On Mutual Home Exchange
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What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,081 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 166th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: peaksplains.org/about-us/how-we-are-doing/tenant-satisfaction-measures/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 64 4
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Cheshire Peaks & Plains Housing Trust Limited had 5 complaint determinations. 44% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 3 decisions about Cheshire Peaks & Plains Housing Trust Limited in its searchable archive.
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Housing Association (202413754)
Partial Maladministration Nov 2025
Decision Case ID 202413754 Decision type Investigation Landlord Cheshire Peaks & Plains Housing Trust Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 November 2025 Background The resident lives in a 2-bedroom p
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Managing Relations (202421499)
Partial Maladministration Sep 2025
The complaint is about\u00a0the landlord\u2019s handling of the resident\u2019s concerns about her tenancy, including the type of rent paid and affordability. We have also considered the landlord\u2019s complaint handling.
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Responsive repairs/activity (202326951)
No Maladministration
The complaint is about the landlord's handling of a repair to the resident\u2019s paving stones and patio.
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "Cheshire Peaks & Plains Housing Trust Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Cheshire Peaks & Plains Housing Trust?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust