Honeycomb Group Limited
66.0% of Honeycomb Group tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Honeycomb Group tenants can swap homes with other social housing tenants through a mutual exchange, with Honeycomb Group's permission.
3,062 homes across 5 council areas, mostly in Stoke-on-Trent, Newcastle-under-Lyme and Staffordshire Moorlands. Registered social landlord no. LH2162. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Honeycomb Group Limited owns about 3,062 social homes across 5 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Stoke-on-Trent1,873 Stoke-on-Trent
- Newcastle-under-Lyme518 Newcastle-under-Lyme · Kidsgrove · Bignall End · Knutton
- Staffordshire Moorlands408 Biddulph · Leek
- Stafford165 Stafford
- Cheshire East98 Bollington · Congleton · Crewe · Knutsford · Macclesfield · Nantwich · Sandbach · Wilmslow
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £79 | £87 |
| 1 bed | £90 | £107 |
| 2 bed | £98 | £124 |
| 3 bed | £112 | £139 |
| 4 bed | £126 | £161 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Honeycomb Group Limited tenants
No Honeycomb Group Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 682 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 244th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: honeycombgroup.org.uk/tsm.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
The Housing Ombudsman has published 2 decisions about Honeycomb Group Limited in its searchable archive.
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Managing Relations (202304852)
Maladministration Jul 2024
The complaint is about the landlord\u2019s response to the resident\u2019s concerns about the condition of the property . The Ombudsman has also considered the landlord\u2019s complaint handling.
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Managing Relations (202112508)
Partial Maladministration Nov 2022
The complaint is about the landlord\u2019s response to the resident\u2019s: transfer request; reports about repair issues, including: draughts from her windows; her kitchen units; garden maintenance; her boiler; request for assistance with
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "Honeycomb Group Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Honeycomb Group?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust