Leeds Federated Housing Association Limited

79.4% of Leeds Federated Housing Association tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Leeds Federated Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Leeds Federated Housing Association's permission.

4,743 homes across 5 council areas, mostly in Leeds, North Yorkshire and Wakefield. Registered social landlord no. LH0989. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Leeds Federated Housing Association Limited owns about 4,743 social homes across 5 council areas (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£80£114
1 bed£93£129
2 bed£109£147
3 bed£119£164
4 bed£126£202

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

G1 Governance well governed · Dec 2025
V2 Financial viability financially viable but with risks to manage · Dec 2025

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Leeds Federated Housing Association Limited tenants

No Leeds Federated Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 600 tenant responses. Each figure is the share of tenants who said they were satisfied.

Ranked 81st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure

Satisfied with the overall service 79.4% better than the sector median of 71.8%
Satisfied with repairs 80.5% better than the sector median of 73.6%
Satisfied with time taken for repairs 75.3% better than the sector median of 69.5%
Home is well maintained 82.3% better than the sector median of 71.9%
Home is safe 83.3% better than the sector median of 77.6%
Landlord listens and acts 71.1% better than the sector median of 61.6%
Kept informed 77.2% better than the sector median of 72.0%
Treated fairly and with respect 83.9% better than the sector median of 77.9%
Satisfied with complaints handling 42.9% better than the sector median of 35.5%
Communal areas clean and well maintained 77.3% better than the sector median of 66.7%
Positive contribution to the neighbourhood 71.9% better than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 67% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: lfha.co.uk/about-us/performance/.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

99.7% Gas safety checks completed about the sector median (100.0%)
100% Fire risk assessments completed about the sector median (100.0%)
100% Asbestos surveys completed about the sector median (100.0%)
100% Legionella risk assessments completed about the sector median (100.0%)
88% Lift safety checks completed worse than the sector median of 100.0%
0% Homes NOT meeting the Decent Homes Standard about the sector median (0.5%)
98.3% Non-emergency repairs done on time better than the sector median of 82.5%
99.2% Emergency repairs done on time better than the sector median of 94.9%
113.2 Stage 1 complaints per 1,000 homes worse than the sector median of 53.9
95.6% Stage 1 complaints answered on time better than the sector median of 89.9
12.8 Stage 2 complaints per 1,000 homes worse than the sector median of 8.4
88.9% Stage 2 complaints answered on time about the sector median (88.9%)
30.3 Anti-social behaviour cases per 1,000 homes better than the sector median of 36.0

Repair targets: 20 24

Housing Ombudsman decisions

The Housing Ombudsman has published 3 decisions about Leeds Federated Housing Association Limited in its searchable archive.

2maladministration
  • Housing Association (202524211) Maladministration May 2026

      Decision Case ID 202524211 Decision type Investigation Landlord Leeds Federated Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 May 2026 Background During the period 2023 to 2025 the residen

  • ASB/Abuse/Nuisance (202346159) Reasonable Redress Jan 2025

    The complaint is about the landlord\u2019s response to the resident\u2019s reports of antisocial behaviour (ASB) in relation to noise nuisance.

  • Old Tenants Behaviour categories (202213689) Maladministration Jan 2024

    The complaint is about the landlord\u2019s handling of the resident\u2019s reports of antisocial behaviour (ASB).

Source: the Housing Ombudsman decisions archive, checked 17 Oct 2026. To see every case, search the archive for "Leeds Federated Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Leeds Federated Housing Association?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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