Sapphire Independent Housing Limited
311 homes across 5 council areas, mostly in Camden, Islington and Hertsmere. Registered social landlord no. H1313. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Sapphire Independent Housing Limited owns about 311 social homes across 5 council areas (2024/25).
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
- Camden136
- Islington93
- Hertsmere Borehamwood guide30
- Hounslow27
- Brent Wembley guide25
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2024/25. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £116 | £197 |
| 1 bed | £142 | £229 |
| 2 bed | £160 | £259 |
| 3 bed | £174 | £270 |
| 4 bed | £189 | £268 |
Homes to swap from Sapphire Independent Housing Limited tenants
No Sapphire Independent Housing Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Sapphire Independent Housing Limited had 2 complaint determinations. 67% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
You can search the Housing Ombudsman decisions archive for "Sapphire Independent Housing Limited" to see published complaints about this landlord.
How to check Sapphire Independent Housing's reputation
There are no published tenant satisfaction scores for Sapphire Independent Housing. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 311 homes, Sapphire Independent Housing is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Sapphire Independent Housing Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Camden.
Swapping with a tenant of Sapphire Independent Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.