Shian Housing Association Limited
Shian Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Shian Housing Association's permission.
512 homes across 4 council areas, mostly in Hackney, Haringey and Islington. Registered social landlord no. LH3883. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Shian Housing Association Limited owns about 512 social homes across 4 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Hackney260 Hackney
- Haringey148 Haringey · Tottenham
- Islington68 Islington
- Barking and Dagenham36 Barking and Dagenham · Dagenham
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £110 | £145 |
| 1 bed | £132 | £221 |
| 2 bed | £150 | £258 |
| 3 bed | £168 | £289 |
| 4 bed | £187 | £352 |
Homes to swap from Shian Housing Association Limited tenants
No Shian Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
The Housing Ombudsman has published 3 decisions about Shian Housing Association Limited in its searchable archive.
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Managing Relations (202310376)
Maladministration Nov 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s request to repair her central heating system. The Ombudsman has also considered the landlord\u2019s handling of the resident\u2019s complaint.
-
Housing Association (202315994)
Partial Maladministration Jul 2024
The complaint is about the landlord\u2019s: Response to the resident\u2019s concerns regarding staff conduct between January 2023 and February 2024. Response to the resident\u2019s request for reasonable adjustments. Handling of restriction
-
Estate Management (202017018)
No Maladministration May 2022
The complaint is about the landlord\u2019s response to: A parking fine the resident received from Parking Control Management. The resident\u2019s request for a disabled parking bay.
Source: the Housing Ombudsman decisions archive, checked 19 Oct 2026. To see every case, search the archive for "Shian Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Shian Housing Association's reputation
There are no published tenant satisfaction scores for Shian Housing Association. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 512 homes, Shian Housing Association is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Shian Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Hackney: see our Hackney guide for what it's like to live there.
Swapping with a tenant of Shian Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
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