Wiltshire Council
72.3% of Wiltshire Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), about the same as the England median of 71.8%. Wiltshire Council tenants can swap homes with other social housing tenants through a mutual exchange, with Wiltshire Council's permission.
5,601 homes in Wiltshire. Registered social landlord no. 00HY. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Wiltshire Council owns about 5,601 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Wiltshire5,601 Salisbury · Amesbury · Bradford-on-Avon · Calne · Chippenham · Corsham · Devizes · Marlborough · Melksham · Trowbridge · Warminster · Westbury
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £87 | - |
| 1 bed | £100 | £133 |
| 2 bed | £113 | £160 |
| 3 bed | £122 | £195 |
| 4 bed | £130 | £258 |
Homes to swap from Wiltshire Council tenants
No Wiltshire Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 781 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 176th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 60 24
Housing Ombudsman decisions
The Housing Ombudsman has published 10 decisions about Wiltshire Council in its searchable archive.
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Local Authority / ALMO or TMO (202504083)
Maladministration May 2026
Decision Case ID 202504083 Decision type Investigation Landlord Wiltshire Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 18 May 2026 Background The resident lives in a ground floor flat. She complained t
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Local Authority / ALMO or TMO (202519093)
Maladministration Jan 2026
Decision Case ID 202519093 Decision type Investigation Landlord Wiltshire Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 January 2026 Background The resident shares the property with her 1-year-oldson
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Managing Relations (202301667)
Maladministration Mar 2025
The complaint is about: The landlord\u2019s handling of the resident\u2019s reports of anti-social behaviour (ASB). The conduct of a member of the landlord\u2019s staff. The Ombudsman has also considered the landlord\u2019s complaints hand
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Local Authority / ALMO or TMO (202320734)
Maladministration Mar 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s request for a shower and the associated repairs.
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Old Complaints Handling categories (202346931)
Partial Maladministration Jan 2025
The complaint is about the landlord\u2019s handling of: The resident\u2019s reports of required repairs, roof repair, and planned roof replacement. Request for a kitchen upgrade. The Ombudsman has also considered the landlord\u2019s comp
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Managing Relations (202303945)
Maladministration Jun 2024
The complaint is about: The condition of the property when it was let to the resident. The landlord\u2019s handling of various repairs at the property. The Ombudsman has also considered the complaint handling in this case.
Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Wiltshire Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Wiltshire Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust