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Ark Housing Association Ltd

301 homes across 13 council areas, mostly in City of Edinburgh, Aberdeenshire and West Lothian. Registered social landlord no. 66 in Scotland. On this page: what their tenants say, how quickly they do repairs, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Ark Housing Association Ltd owns about 301 social homes across 13 council areas (2025/26).

The 10 areas with the most homes:

Rents, Repairs And Tenant Satisfaction

From the Scottish Housing Regulator's 2025/26 report on Ark Housing Association: it owned 301 homes at 31 March 2026 and raised its rents by 4.5% on average that year.

Average Weekly Rents

SizeHomesArk Housing AssociationScottish average
Bedsit (1 apartment)5£107.88£91.60
1 bedroom (2 apartment)123£120.74£98.60
2 bedrooms (3 apartment)121£130.85£101.42
3 bedrooms (4 apartment)45£127.83£110.33
4+ bedrooms (5 apartment)7£135.73£121.71

Scottish homes are sized in apartments: every room except the kitchen and bathroom counts, so a 3-apartment home is usually 2 bedrooms and a living room.

Tenant satisfaction

88.1%Overall servicebetter than the Scottish average of 87.6%
88.7%Keeping tenants informedworse than the Scottish average of 91.4%
75.7%Opportunities to participateworse than the Scottish average of 88.1%

Quality and maintenance of homes

80.5%Scottish Housing Quality Standardworse than the Scottish average of 89.5%
3.8 hoursEmergency repairsabout the Scottish average (3.5 hours)
8.3 daysNon-emergency repairsbetter than the Scottish average of 8.8 days
97.1%Reactive repairs 'right first time'better than the Scottish average of 95.3%
73.0%Repair or maintenance satisfactionworse than the Scottish average of 88.1%

Neighbourhoods

87.5%Percentage of anti-social behaviour cases resolvedworse than the Scottish average of 93.1%

Value for money

13.0 daysRe-let homesbetter than the Scottish average of 51.7 days

Satisfaction figures come from the landlord's own most recent tenant survey, reported to the regulator. The full report is on the Scottish Housing Regulator's website.

Homes to swap from Ark Housing Association Ltd tenants

No Ark Housing Association Ltd tenants have listed a home yet. Are you one? List your home and it will appear here.

Complaints And The Ombudsman

If a complaint to Ark Housing Association isn't put right through its own complaints process, tenants can take it to the Scottish Public Services Ombudsman (SPSO). It's free and independent, and it publishes its decisions.

The Scottish Housing Regulator publishes a yearly report on every Scottish social landlord, including Ark Housing Association: tenant satisfaction, repair times, rents and how many homes it owns. The main figures are on this page. Find it in the regulator's landlord reports.

Swapping with a tenant of Ark Housing Association?

Under the Housing (Scotland) Act 2001, a Scottish secure tenant needs the landlord's written consent to exchange. The landlord can only refuse on reasonable grounds and must reply within one month, or consent is treated as given. Swapping with someone in another part of the UK? Each landlord follows its own nation's rules. Get the application in early, keep your rent account clear, and ask for the decision in writing. Ark Housing Association's website has their application form and rules.

Can I swap? How a swap works Complaints and support

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