Ash-Shahada Housing Association Limited
205 homes, mostly in Lambeth, Southwark and Croydon. Registered social landlord no. C3843. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Ash-Shahada Housing Association Limited owns about 205 social homes across 3 council areas (2024/25).
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2024/25. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £111 | £165 |
| 1 bed | £130 | £215 |
| 2 bed | £146 | £250 |
| 3 bed | £163 | £250 |
| 4 bed | £178 | £262 |
Homes to swap from Ash-Shahada Housing Association Limited tenants
No Ash-Shahada Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Ash-Shahada Housing Association Limited had 3 complaint determinations. 43% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
You can search the Housing Ombudsman decisions archive for "Ash-Shahada Housing Association Limited" to see published complaints about this landlord.
How to check Ash-Shahada Housing Association's reputation
There are no published tenant satisfaction scores for Ash-Shahada Housing Association. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 205 homes, Ash-Shahada Housing Association is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Ash-Shahada Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Lambeth.
Swapping with a tenant of Ash-Shahada Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.