Ash-Shahada Housing Association Limited
Ash-Shahada Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Ash-Shahada Housing Association's permission.
222 homes, mostly in Lambeth, Southwark and Croydon. Registered social landlord no. C3843. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Ash-Shahada Housing Association Limited owns about 222 social homes across 3 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £114 | £171 |
| 1 bed | £133 | £221 |
| 2 bed | £150 | £254 |
| 3 bed | £168 | £251 |
| 4 bed | £184 | £276 |
Homes to swap from Ash-Shahada Housing Association Limited tenants
No Ash-Shahada Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
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Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Ash-Shahada Housing Association Limited had 3 complaint determinations. 43% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 2 decisions about Ash-Shahada Housing Association Limited in its searchable archive.
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Co-operative (202442114)
Jan 2026
Decision \u00a0 Case ID 202442114 Decision type Investigation Landlord Ash-Shahada Housing Association Limited Landlord type Housing association Occupancy Assured Date 14 January 2025 Background The resident lives in a converted terraced
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Co-operative (202224114)
Maladministration
The complaint is about the landlord\u2019s handling of the resident\u2019s reports regarding the loss of her possessions. The Ombudsman has also investigated the landlord\u2019s handling of the complaint.
Source: the Housing Ombudsman decisions archive, checked 29 Oct 2026. To see every case, search the archive for "Ash-Shahada Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Ash-Shahada Housing Association's reputation
There are no published tenant satisfaction scores for Ash-Shahada Housing Association. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 222 homes, Ash-Shahada Housing Association is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Ash-Shahada Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Lambeth: see our Brixton guide for what it's like to live there.
Swapping with a tenant of Ash-Shahada Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust