Cornerstone Housing Limited
86.7% of Cornerstone Housing tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Cornerstone Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Cornerstone Housing's permission.
1,477 homes across 5 council areas, mostly in Exeter, Teignbridge and East Devon. Registered social landlord no. L0147. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Cornerstone Housing Limited owns about 1,477 social homes across 5 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Exeter1,206 Exeter
- Teignbridge130 Buckfastleigh · Dawlish · Newton Abbot · Teignmouth
- East Devon78 Exmouth · Honiton · Sidmouth
- Mid Devon47 Crediton · Tiverton
- West Devon16 Okehampton · Tavistock
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £76 | - |
| 1 bed | £96 | £133 |
| 2 bed | £113 | £169 |
| 3 bed | £124 | £201 |
| 4 bed | £148 | £269 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Cornerstone Housing Limited tenants
No Cornerstone Housing Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 323 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 13th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: cornerstonehousing.net/tenant-satisfaction-measures-2024-2025/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 90 24
Housing Ombudsman decisions
The Housing Ombudsman has published 2 decisions about Cornerstone Housing Limited in its searchable archive.
-
ASB/Abuse/Nuisance (202126945)
Outside Jurisdiction May 2023
The complaint is about The landlord's handling of the resident's request for compensation for damage to their car. The landlord's handling of the resident's reports of anti-social behaviour. The landlord's handling of the resident's request
-
Housing Association (202500987)
No Maladministration
Decision Case ID 202500987 Decision type Investigation Landlord Cornerstone Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 6 May 2026 Background The resident contacted the landlord and said that a tree wa
Source: the Housing Ombudsman decisions archive, checked 17 Oct 2026. To see every case, search the archive for "Cornerstone Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Cornerstone Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust