Changing Lives Housing Trust

Changing Lives Housing Trust tenants can swap homes with other social housing tenants through a mutual exchange, with Changing Lives Housing Trust's permission.

260 homes across 4 council areas, mostly in Greenwich, Bexley and Merton. Registered social landlord no. 4641. On this page: how many homes they own and where, typical rents, how to swap your home and how to check their reputation.

Size, areas and typical rents

Changing Lives Housing Trust owns about 260 social homes across 4 council areas (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£98£156
1 bed£119£200
2 bed£141£231
3 bed£162£257
4 bed£175£276

Homes to swap from Changing Lives Housing Trust tenants

No Changing Lives Housing Trust tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from Changing Lives Housing Trust? Rate and review them

Housing Ombudsman decisions

No published Housing Ombudsman decisions were found for Changing Lives Housing Trust when we checked on 31 Oct 2026. You can search the decisions archive for "Changing Lives Housing Trust" yourself.

How to check Changing Lives Housing Trust's reputation

There are no published tenant satisfaction scores for Changing Lives Housing Trust. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 260 homes, Changing Lives Housing Trust is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Changing Lives Housing Trust" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Greenwich: see our Greenwich guide for what it's like to live there.

Swapping with a tenant of Changing Lives Housing Trust?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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