Chisel Limited
Chisel tenants can swap homes with other social housing tenants through a mutual exchange, with Chisel's permission.
241 homes across 6 council areas, mostly in Lewisham, Brighton and Hove and Greenwich. Registered social landlord no. L3642. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Chisel Limited owns about 241 social homes across 6 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Lewisham142 Lewisham · Upper Sydenham
- Brighton and Hove37 Brighton and Hove · Portslade-by-Sea · Rottingdean
- Greenwich36 Greenwich · Thamesmead · Woolwich
- Bromley19 Bromley · Biggin Hill · Orpington
- Colchester5 Colchester · West Mersea · Wivenhoe · Highwoods · West Bergholt
- Croydon2 Croydon
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £97 | £154 |
| 1 bed | £118 | £202 |
| 2 bed | £137 | £235 |
| 3 bed | £154 | £265 |
| 4 bed | £174 | £318 |
Homes to swap from Chisel Limited tenants
No Chisel Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
The Housing Ombudsman has published 4 decisions about Chisel Limited in its searchable archive.
-
Housing Association (202227881)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s handling of repairs to the: Boiler. Kitchen, bathroom and garden. We have also investigated the landlord\u2019s handling of the associated complaints.
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Old Complaints Handling categories (202217838)
Maladministration Feb 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s: Request for repairs or replacement of the bathroom and repairs to a broken door lock. The associated complaint.
-
Managing Relations (202203778)
Maladministration Mar 2023
The complaint is about:
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ASB/Abuse/Nuisance (202112550)
Maladministration Oct 2022
The complaint concerns: The landlord's handling of the resident\u2019s reports of antisocial behaviour. The related complaint.
Source: the Housing Ombudsman decisions archive, checked 21 Oct 2026. To see every case, search the archive for "Chisel Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Chisel's reputation
There are no published tenant satisfaction scores for Chisel. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 241 homes, Chisel is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Chisel Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Lewisham: see our Lewisham guide for what it's like to live there.
Swapping with a tenant of Chisel?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust