Framework Housing Association
85.0% of Framework Housing Association tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Framework Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Framework Housing Association's permission.
1,215 homes across 25 council areas, mostly in Nottingham, Lincoln and Mansfield. Registered social landlord no. LH4184. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Framework Housing Association owns about 1,215 social homes across 25 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Nottingham559 Nottingham
- Lincoln109 Lincoln
- Mansfield79 Mansfield
- Gedling75 Arnold
- Bassetlaw49 Retford · Worksop
- Newark and Sherwood49 Newark-on-Trent
- Broxtowe48 Beeston · Eastwood
- Ashfield42 Hucknall · Kirkby-in-Ashfield · Sutton in Ashfield
- Boston38 Boston
- Rushcliffe31 West Bridgford
All 25 council areas (15 more)
- South Holland27 Spalding
- Erewash24 Ilkeston · Long Eaton
- South Derbyshire13 Swadlincote
- Amber Valley11 Alfreton · Belper · Heanor · Ripley
- Leicester11 Leicester
- North Lincolnshire8 Brigg · Scunthorpe
- West Lindsey7 Gainsborough
- North Kesteven6 Sleaford
- East Lindsey6 Louth · Skegness
- Chesterfield6 Chesterfield · Staveley
- Harborough5 Lutterworth · Market Harborough
- High Peak4 Buxton · Glossop
- Staffordshire Moorlands4 Biddulph · Leek
- North East Derbyshire2 Dronfield
- Bolsover2 Bolsover
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £82 | £98 |
| 1 bed | £93 | £117 |
| 2 bed | £107 | £138 |
| 3 bed | £117 | £157 |
| 4 bed | £131 | £184 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Framework Housing Association tenants
No Framework Housing Association tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from Framework Housing Association? Rate and review them
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 493 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 24th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: frameworkha.org/about-us/publications-and-policies/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 60 24
Housing Ombudsman decisions
No published Housing Ombudsman decisions were found for Framework Housing Association when we checked on 16 Oct 2026. You can search the decisions archive for "Framework Housing Association" yourself.
Swapping with a tenant of Framework Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust