Teign Housing
76.3% of Teign Housing tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Teign Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Teign Housing's permission.
3,930 homes across 6 council areas, mostly in Teignbridge, Exeter and East Devon. Registered social landlord no. LH4403. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Teign Housing owns about 3,930 social homes across 6 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Teignbridge3,683 Buckfastleigh · Dawlish · Newton Abbot · Teignmouth
- Exeter80 Exeter
- East Devon76 Exmouth · Honiton · Sidmouth
- South Hams42 Ivybridge · Kingsbridge · Totnes
- Mid Devon29 Crediton · Tiverton
- West Devon20 Okehampton · Tavistock
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £76 | - |
| 1 bed | £93 | £122 |
| 2 bed | £105 | £158 |
| 3 bed | £118 | £190 |
| 4 bed | £135 | £224 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Teign Housing tenants
No Teign Housing tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 2,127 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 125th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: teignhousing.co.uk/about-us/our-performance/tenant-satisfaction-measures/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 22 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Teign Housing had 9 complaint determinations. 61% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 11 decisions about Teign Housing in its searchable archive.
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Housing Association (202504718)
Partial Maladministration Jun 2026
Decision Case ID 202504718 Decision type Investigation Landlord Teign Housing Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 23 June 2026 Background The landlord removed kitchen floor tiles containing asbestos
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Housing Association (202412074)
No Maladministration Oct 2025
Decision Case ID 202412074 Decision type Investigation Landlord Teign Housing Landlord type Housing Association Occupancy Secure Tenancy Date 27 October 2025 Background The resident\u2019s has been a tenant of the landlord since 2004. The
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Housing Association (202342274)
Partial Maladministration Sep 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of bathroom repairs. The Housing Ombudsman has also considered the landlord\u2019s complaints handling.
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ASB/Abuse/Nuisance (202448011)
Partial Maladministration Sep 2025
The complaint is about the landlord\u2019s handling of: The resident\u2019s reports of disrepair and damp and mould. The resident\u2019s reports of antisocial behaviour (ASB). The associated complaint.
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Managing Relations (202328331)
Maladministration Jun 2025
The complaint is about the landlord\u2019s response to the resident\u2019s concerns about rainwater drainage issues affecting the property and garden. The Ombudsman has also considered the landlord\u2019s handling of the resident\u2019s co
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Housing Association (202229529)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s handling of: Reports of damp and mould. The associated formal complaint.
Source: the Housing Ombudsman decisions archive, checked 18 Oct 2026. To see every case, search the archive for "Teign Housing". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Teign Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust