Fairhive Homes Limited
82.9% of Fairhive Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Fairhive Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Fairhive Homes' permission.
9,137 homes across 8 council areas, mostly in Buckinghamshire, Milton Keynes and Slough. Registered social landlord no. L4473. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Fairhive Homes Limited owns about 9,137 social homes across 8 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Buckinghamshire8,629 Buckingham · Amersham · Aylesbury · Beaconsfield · Chesham · Gerrards Cross · High Wycombe · Marlow · Princes Risborough
- Milton Keynes165 Milton Keynes · Bletchley
- Slough108 Slough
- South Oxfordshire86 Didcot · Henley-on-Thames · Thame · Wallingford · Watlington
- Central Bedfordshire78 Ampthill · Biggleswade · Dunstable · Flitwick · Houghton Regis · Leighton Buzzard · Sandy
- West Northamptonshire54 Brackley · Daventry · Northampton
- Cherwell12 Banbury · Bicester · Kidlington
- Dacorum5 Berkhamsted · Hemel Hempstead · Tring
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £97 | £155 |
| 1 bed | £120 | £173 |
| 2 bed | £137 | £211 |
| 3 bed | £155 | £247 |
| 4 bed | £176 | £310 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Fairhive Homes Limited tenants
No Fairhive Homes Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 614 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 45th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: fairhive.co.uk/annual-reports.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Fairhive Homes Limited had 7 complaint determinations. 81% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 4 decisions about Fairhive Homes Limited in its searchable archive.
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Managing Relations (202435735)
Maladministration Dec 2025
Decision Case ID 202435735 Decision type Investigation Landlord Fairhive Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 12 December 2025 Background The resident and her 5 children live in a 3-bedroom property
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Housing Association (202334997)
Partial Maladministration Mar 2025
REPORT COMPLAINT 202334997 Fairhive Homes Limited 31 March 2025 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set o
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Managing Relations (202316144)
Maladministration Sep 2024
The complaint is about: The landlord\u2019s handling of reports of noise nuisance from the communal entrance door. The landlord\u2019s handling of reports of a pest infestation. The Ombudsman has also considered the landlord\u2019s complain
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Housing Association (202512698)
Partial Maladministration
Decision Case ID 202512698 Decision type Investigation Landlord Fairhive Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 6 February 2026 Background The property is a 1-bedroom flat that the resident has oc
Source: the Housing Ombudsman decisions archive, checked 15 Oct 2026. To see every case, search the archive for "Fairhive Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Fairhive Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust