Housing Solutions
84.0% of Housing Solutions tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Housing Solutions tenants can swap homes with other social housing tenants through a mutual exchange, with Housing Solutions' permission.
5,993 homes across 9 council areas, mostly in Windsor and Maidenhead, Buckinghamshire and Wokingham. Registered social landlord no. L4073. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Housing Solutions owns about 5,993 social homes across 9 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Windsor and Maidenhead3,576 Maidenhead · Windsor · Eton
- Buckinghamshire821 Buckingham · Amersham · Aylesbury · Beaconsfield · Chesham · Gerrards Cross · High Wycombe · Marlow · Princes Risborough
- Wokingham745 Wokingham · Woodley · Earley
- Bracknell Forest331 Bracknell · Sandhurst
- Slough307 Slough
- Reading127 Reading · Tilehurst
- Basingstoke and Deane39 Basingstoke
- South Oxfordshire38 Didcot · Henley-on-Thames · Thame · Wallingford · Watlington
- Broxbourne9 Cheshunt · Hoddesdon · Waltham Cross
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £111 | £171 |
| 1 bed | £129 | £190 |
| 2 bed | £150 | £241 |
| 3 bed | £170 | £276 |
| 4 bed | £191 | £332 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Housing Solutions tenants
No Housing Solutions tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 578 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 36th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: housingsolutions.co.uk/about/how-are-we-performing/tsm/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 21 4
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Housing Solutions had 8 complaint determinations. 54% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 1 decision about Housing Solutions in its searchable archive.
-
Housing Association (202427842)
Partial Maladministration Jun 2025
The complaint is about the landlord\u2019s response to: The resident\u2019s concerns about the support it provided and his request for a male housing officer. The resident\u2019s request to be moved and concerns he would be evicted. The com
Source: the Housing Ombudsman decisions archive, checked 15 Oct 2026. To see every case, search the archive for "Housing Solutions". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Housing Solutions?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust