Karibu Community Homes Limited
44.9% of Karibu Community Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Karibu Community Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Karibu Community Homes' permission.
1,858 homes across 14 council areas, mostly in Ealing, Hillingdon and Hounslow. Registered social landlord no. LH3728. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Karibu Community Homes Limited owns about 1,858 social homes across 14 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Ealing461 Ealing · Southall
- Hillingdon380 Hillingdon · Hayes · Uxbridge
- Hounslow206 Hounslow
- Brent197 Brent · Wembley
- Harrow168 Harrow
- Kensington and Chelsea154 Kensington and Chelsea
- Slough82 Slough
- Hammersmith and Fulham72 Hammersmith
- Enfield43 Enfield Town · Edmonton
- Westminster42 City of Westminster
All 14 council areas (4 more)
- Richmond upon Thames30 Richmond upon Thames · Twickenham
- Kingston upon Thames10 Kingston upon Thames
- Barnet9 Barnet · Colindale · Edgware · Hendon
- Elmbridge4 Esher · Walton-on-Thames · Weybridge
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £118 | £201 |
| 1 bed | £138 | £225 |
| 2 bed | £157 | £259 |
| 3 bed | £176 | £273 |
| 4 bed | £193 | £284 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Karibu Community Homes Limited tenants
No Karibu Community Homes Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 430 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 348th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Karibu Community Homes Limited had 12 complaint determinations. 93% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 16 decisions about Karibu Community Homes Limited in its searchable archive.
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Housing Association (202426405)
Maladministration Feb 2026
Decision Case ID 202426405 Decision type Investigation Landlord Karibu Community Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 February 2026 Background The property is a 3 bed house. The resident lives
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Managing Relations (202326587)
Maladministration Nov 2025
Decision Case ID 202326587 Decision type Investigation Landlord Karibu Community Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 November 2025 Background The resident has lived in the property, a 3-bedroom
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Managing Relations (202331222)
Partial Maladministration Oct 2025
Decision Case ID 202331222 Decision type Investigation Landlord Karibu Community Homes Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 27 October 2025 Background The resident lives in a flat within a block
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Managing Relations (202339475)
Maladministration Sep 2025
The complaint is about the landlord\u2019s handling of: Repairs. The resident\u2019s complaint.
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Responsive repairs/activity (202329401)
Maladministration Aug 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of damage caused by a leak.
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Housing Association (202423515)
Maladministration Jul 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: Concerns about allegations of abusive noise from her home. Concerns about staff conduct. Associated complaint.
Source: the Housing Ombudsman decisions archive, checked 16 Oct 2026. To see every case, search the archive for "Karibu Community Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Karibu Community Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust