Stori Wales
120 homes across 11 council areas, mostly in Conwy, Carmarthenshire and Neath Port Talbot. Registered social landlord no. J096 in Wales. On this page: how many homes they own and where, typical rents, how to swap your home and how to check their reputation.
Size, areas and typical rents
Stori Wales owns about 120 social homes across 11 council areas (2025/26).
The 10 areas with the most homes:
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
Typical Weekly Rents
Average weekly social rents charged by Stori Wales in 2026/27, against the average across Wales. Your own rent depends on the exact home.
| Size | Stori Wales | Welsh housing associations | All of Wales |
|---|---|---|---|
| All homes | £195.30 | £125.44 | £123.45 |
| 1 bedroom | £166.76 | £109.19 | £107.70 |
| 2 or more bedrooms | £210.12 | £132.48 | £129.39 |
Homes to swap from Stori Wales tenants
No Stori Wales tenants have listed a home yet. Are you one? List your home and it will appear here.
Complaints And The Ombudsman
If a complaint to Stori Wales isn't put right through its own complaints process, tenants can take it to the Public Services Ombudsman for Wales. It's free and independent, and it publishes its decisions.
How to check Stori Wales' reputation
Landlords in Wales aren't part of the English tenant satisfaction survey whose scores we show for landlords in England, so there are no scores on this page.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Public Services Ombudsman for Wales's decisions for "Stori Wales" on its website. No results is common for small landlords and usually a good sign.
- Check the regulator's judgement. The Welsh Government's register of social landlords shows its latest regulatory judgement on each housing association (the latest for Stori Wales is in the register details on this page).
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Conwy.
Swapping with a tenant of Stori Wales?
In Wales, tenancies are "occupation contracts" under the Renting Homes (Wales) Act 2016. Secure contract-holders can swap homes by transfer, but both landlords must agree first, and they can only refuse for reasons the law allows. Swapping with someone in another part of the UK? Each landlord follows its own nation's rules. Get the application in early, keep your rent account clear, and ask for the decision in writing.