Tuntum Housing Association Limited
71.0% of Tuntum Housing Association tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), about the same as the England median of 71.8%. Tuntum Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Tuntum Housing Association's permission.
1,613 homes across 12 council areas, mostly in Nottingham, Erewash and Mansfield. Registered social landlord no. L3808. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Tuntum Housing Association Limited owns about 1,613 social homes across 12 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Nottingham992 Nottingham
- Erewash148 Ilkeston · Long Eaton
- Mansfield105 Mansfield
- Leicester91 Leicester
- Hinckley and Bosworth76 Hinckley · Earl Shilton · Market Bosworth
- Derby51 Derby
- East Staffordshire35 Burton upon Trent
- Ashfield34 Hucknall · Kirkby-in-Ashfield · Sutton in Ashfield
- Broxtowe28 Beeston · Eastwood
- Gedling24 Arnold
All 12 council areas (2 more)
- Rushcliffe17 West Bridgford
- Charnwood12 Loughborough · Shepshed · Syston
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £85 | £103 |
| 1 bed | £94 | £118 |
| 2 bed | £108 | £139 |
| 3 bed | £118 | £160 |
| 4 bed | £133 | £182 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Tuntum Housing Association Limited tenants
No Tuntum Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 345 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 184th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 21 24
Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about Tuntum Housing Association Limited in its searchable archive.
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Managing Relations (202119295)
Maladministration Oct 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s: voluntary right to buy (VRTB) purchase of her property, repairs and other matters relevant to the process; associated complaints.
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Financial (202108569)
No Maladministration Jun 2022
This complaint is about the landlord\u2019s response to the resident\u2019s concern about: the conduct of its staff; the offer of compensation.
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Managing Relations (202102559)
Partial Maladministration Jan 2022
The complaint is regarding: The landlord\u2019s handling of the resident\u2019s Move on Support Package (MoSP) application. The landlord\u2019s response to the resident\u2019s concerns regarding staff conduct and the allocation of a keywo
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Housing Association (202005850)
Maladministration Nov 2021
The complaint is about the landlord\u2019s response to the residents reports of: Anti-social behaviour (ASB) including noise and nuisance and harassment. The landlord\u2019s complaint handling.
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Housing Association (202000313)
No Maladministration Jan 2021
The resident complains about: The information provided by the landlord in response to her Right to Acquire application. The landlord\u2019s communication in relation to a Voluntary Right to Buy scheme, specifically, the steps it took to ma
Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Tuntum Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Tuntum Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust