Abbeyfield (East Devon) Society Ltd
Abbeyfield (East Devon) Society tenants can swap homes with other social housing tenants through a mutual exchange, with Abbeyfield (East Devon) Society's permission.
39 homes, mostly in East Devon and Somerset. Registered social landlord no. H2776. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Abbeyfield (East Devon) Society Ltd owns about 39 social homes across 2 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- East Devon28 Exmouth · Honiton · Sidmouth
- Somerset11 Wells · Axbridge · Bridgwater · Burnham-on-Sea · Chard · Frome · Glastonbury · Minehead · Shepton Mallet · Street · Taunton · Yeovil
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £81 | £101 |
| 1 bed | £99 | £135 |
| 2 bed | £115 | £163 |
| 3 bed | £129 | £194 |
| 4 bed | £150 | £236 |
Homes to swap from Abbeyfield (East Devon) Society Ltd tenants
No Abbeyfield (East Devon) Society Ltd tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
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Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about Abbeyfield (East Devon) Society Ltd in its searchable archive.
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Abbeyfield (202402794)
Outside Jurisdiction Sep 2025
The complaint is about: The information provided by the landlord to the resident when they purchased their independent living accommodation about its provision of care services and whether this amounted to mis selling. The landlords decisi
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Abbeyfield (202332725)
No Maladministration Mar 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s request for reimbursement of costs relating to relocation, due to the closure of the home.
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Estate Management (202205203)
No Maladministration Nov 2023
The complaint was about: The landlord's response to the resident\u2019s concerns about the use of a stair lift in the property. The landlord's response to the resident\u2019s concerns about emergency fire escape lighting being left on perma
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Abbeyfield (202127722)
No Maladministration Aug 2023
The complaint is about the landlord\u2019s response to: The resident\u2019s concerns about the fire safety issues related to a stairlift in the property and the external fire escape. The resident\u2019s concerns about the suitability of a
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Abbeyfield (202314572)
Partial Maladministration
The complaint is about the landlord\u2019s response to the resident\u2019s: Reports of repairs to the shower, and a lack of hot water. Query about the removal of the previous tenant\u2019s furniture. Query about council tax. Concern about i
Source: the Housing Ombudsman decisions archive, checked 25 Oct 2026. To see every case, search the archive for "Abbeyfield (East Devon) Society Ltd". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Abbeyfield (East Devon) Society's reputation
There are no published tenant satisfaction scores for Abbeyfield (East Devon) Society. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 39 homes, Abbeyfield (East Devon) Society is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Abbeyfield (East Devon) Society Ltd" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in East Devon: see our Exmouth guide for what it's like to live there.
Swapping with a tenant of Abbeyfield (East Devon) Society?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing. Abbeyfield (East Devon) Society's website has their application form and rules.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
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