Co-op Homes (South) Limited
Co-op Homes (South) tenants can swap homes with other social housing tenants through a mutual exchange, with Co-op Homes (South)'s permission.
311 homes across 9 council areas, mostly in Hounslow, Reading and Hillingdon. Registered social landlord no. C3675. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Co-op Homes (South) Limited owns about 311 social homes across 9 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Hounslow106 Hounslow
- Reading59 Reading · Tilehurst
- Hillingdon57 Hillingdon · Hayes · Uxbridge
- Slough38 Slough
- Hammersmith and Fulham18 Hammersmith
- Kingston upon Thames15 Kingston upon Thames
- Haringey9 Haringey · Tottenham
- Ealing8 Ealing · Southall
- Norwich1 Norwich
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £111 | £185 |
| 1 bed | £131 | £209 |
| 2 bed | £153 | £248 |
| 3 bed | £171 | £272 |
| 4 bed | £189 | £289 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V). Co-op Homes (South) Limited is covered by the judgement on Richmond Housing Partnership Limited.
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Co-op Homes (South) Limited tenants
No Co-op Homes (South) Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
The Housing Ombudsman has published 2 decisions about Co-op Homes (South) Limited in its searchable archive.
-
Estate Management (202012691)
Partial Maladministration Oct 2022
The resident complains about: The landlord\u2019s position on removal of items from communal areas; The landlord\u2019s position on the use of a rooftop garden; The landlord\u2019s handling of reports of bullying; The landlord\u2019s handl
-
Old Tenants Behaviour categories (202002121)
Maladministration Feb 2021
The complaint is regarding the landlord\u2019s handling of the resident\u2019s reports of Anti-Social Behaviour (ASB) by his neighbour.
Source: the Housing Ombudsman decisions archive, checked 1 Nov 2026. To see every case, search the archive for "Co-op Homes (South) Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Co-op Homes (South)'s reputation
There are no published tenant satisfaction scores for Co-op Homes (South). Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 311 homes, Co-op Homes (South) is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Co-op Homes (South) Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Hounslow: see our Hounslow guide for what it's like to live there.
Swapping with a tenant of Co-op Homes (South)?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust