Social Landlords In Yorkshire & Humber
Housing associations and councils with homes in Yorkshire & Humber, rated by their own tenants.
What Is The Best Housing Association In Yorkshire & Humber?
Going by what their own tenants say, the highest-rated housing association with 1,000 or more homes in Yorkshire & Humber is Pickering and Ferens Homes (older people's housing), where 92.5% of tenants are satisfied with the overall service (2024/25 Tenant Satisfaction Measures). The highest-rated council landlord here is City of Doncaster Council at 81%.
Thinking of swapping into Yorkshire & Humber? With a mutual exchange you take on the other tenant's landlord, so it pays to know who the landlords are and how their own tenants rate them. This page lists every housing association and council with 250 or more homes in Yorkshire & Humber that publishes tenant survey results, using the same official figures as our landlord league table.
Scores are for each landlord as a whole, not just its homes here. Landlords with fewer than 1,000 homes don't have to publish tenant survey results, so they aren't rated, but they still appear in the council area list below.
Highest Rated
Overall tenant satisfaction.
- 1Pickering and Ferens HomesOlder people's housing · 1,453 homes here92.5%
- 2Housing 21Older people's housing · 2,576 homes here89.8%
- 3Inclusion Housing Community Interest CompanyHousing association · 541 homes here88.7%
- 4Broadacres Housing Association LimitedHousing association · 6,759 homes here87.4%
- 5Sage Homes RP LimitedHousing association · 513 homes here86.2%
Best For Repairs
Tenants satisfied with repairs.
- 1Housing 21Older people's housing · 2,576 homes here90.1%
- 2Pickering and Ferens HomesOlder people's housing · 1,453 homes here89.8%
- 3Vico Homes LimitedHousing association · 32,282 homes here87%
- 4Anchor Hanover GroupOlder people's housing · 5,083 homes here86.2%
- 5Broadacres Housing Association LimitedHousing association · 6,759 homes here85.5%
Best At Listening
Tenants who say their landlord listens and acts.
- 1Pickering and Ferens HomesOlder people's housing · 1,453 homes here92.4%
- 2Inclusion Housing Community Interest CompanyHousing association · 541 homes here86.6%
- 3Arches Housing LimitedHousing association · 1,325 homes here79.1%
- 4Housing 21Older people's housing · 2,576 homes here79%
- 5Broadacres Housing Association LimitedHousing association · 6,759 homes here78.7%
Lowest Rated
Overall tenant satisfaction, lowest first.
- 1Kirklees Metropolitan Borough CouncilCouncil · 21,599 homes here57%
- 2City of York CouncilCouncil · 7,481 homes here59.9%
- 3Stonewater LimitedHousing association · 2,116 homes here61.8%
- 4Amplius LivingHousing association · 2,007 homes here61.8%
- 5Clarion Housing Group LimitedHousing association · 1,717 homes here63.7%
Every Rated Landlord In Yorkshire & Humber
Click a column heading to sort. Names open the landlord's full profile.
| Landlord | Homes here | Overall satisfaction | Repairs satisfaction | Listens and acts | Home is safe | Repairs on time | Homes failing Decent Homes | Ombudsman findings against | Regulator grade |
|---|---|---|---|---|---|---|---|---|---|
| Pickering and Ferens HomesOlder people's housing | 1,453 | 92.5% | 89.8% | 92.4% | 98% | 99.6% | 0% | – | C1 |
| Housing 21Older people's housing · mostly elsewhere | 2,576 | 89.8% | 90.1% | 79% | 91.3% | 97.3% | 0% | – | C1 |
| Inclusion Housing Community Interest CompanyHousing association · mostly elsewhere | 541 | 88.7% | 71.4% | 86.6% | 90.3% | 87.4% | 0% | – | – |
| Broadacres Housing Association LimitedHousing association | 6,759 | 87.4% | 85.5% | 78.7% | 92.1% | 69.4% | 0.2% | – | C1 |
| Sage Homes RP LimitedHousing association · mostly elsewhere | 513 | 86.2% | 82.5% | 78.6% | 92.5% | 75.7% | 0% | – | – |
| Anchor Hanover GroupOlder people's housing · mostly elsewhere | 5,083 | 86.1% | 86.2% | 74.9% | 91.2% | 78.5% | 0% | 55% | C3 |
| Vico Homes LimitedHousing association | 32,282 | 84.6% | 87% | 71.6% | 86.8% | 94% | 0% | 63.6% | C1 |
| Arches Housing LimitedHousing association | 1,325 | 83.9% | 85% | 79.1% | 88.2% | 90.8% | 0% | – | – |
| Manningham Housing Association LimitedHousing association | 1,386 | 82.3% | 82.4% | 75.2% | 87.3% | 85.4% | 0% | – | – |
| Railway Housing Association and Benefit FundHousing association · mostly elsewhere | 643 | 81.8% | 78% | 68% | 89.8% | 63.9% | 0.1% | – | C1 |
| Karbon Homes LimitedHousing association · mostly elsewhere | 1,396 | 81.5% | 84.1% | 70.9% | 89.9% | 59.3% | 0% | 67.5% | C2 |
| City of Doncaster CouncilCouncil | 19,898 | 81% | 81.5% | 75.4% | 86.3% | 68.7% | 5.5% | 18.5% | – |
| Together Housing Group LimitedHousing association | 21,359 | 80.6% | 85% | 73.3% | 84.6% | 89% | 0% | – | C1 |
| Acis Group LimitedHousing association · mostly elsewhere | 1,571 | 80.4% | 84.7% | 70.9% | 86.6% | 99.9% | 0% | 64.7% | – |
| Lincolnshire Housing Partnership LimitedHousing association | 7,133 | 79.9% | 81.1% | 72.1% | 82.6% | 47.8% | 0% | – | C2 |
| Leeds Federated Housing Association LimitedHousing association | 4,681 | 79.4% | 80.5% | 71.1% | 83.3% | 98.3% | 0% | – | – |
| Golden Lane Housing LimitedHousing association · mostly elsewhere | 473 | 78.8% | 76.1% | 72.5% | 83.1% | 96.5% | 0% | – | C1 |
| Connect Housing Association LimitedHousing association | 3,353 | 78.5% | 79.3% | 62.8% | 82.4% | 85.4% | 0.4% | – | C1 |
| Joseph Rowntree Housing TrustHousing association | 2,127 | 78.2% | 79.8% | 68.6% | 87.3% | 96.7% | 0.6% | – | C2 |
| Rotherham Metropolitan Borough CouncilCouncil | 20,076 | 78.2% | 78.6% | 71.5% | 81% | 96.7% | 7.2% | 58.3% | – |
| East Riding Of Yorkshire CouncilCouncil | 11,412 | 77.7% | 79.1% | 69.8% | 87% | 99% | 2.8% | – | C2 |
| South Yorkshire Housing Association LimitedHousing association | 4,368 | 77.1% | 78.7% | 70% | 80.8% | 89.9% | 0% | – | C1 |
| Thirteen Housing Group LimitedHousing association · mostly elsewhere | 1,912 | 77% | 79.2% | 69.9% | 82.6% | 77.2% | 0% | 60.3% | C1 |
| Progress Housing Group LimitedHousing association · mostly elsewhere | 824 | 76.3% | 80.5% | 63.7% | 80.5% | 84% | 0.1% | – | – |
| Unity Housing Association LimitedHousing association | 1,382 | 76.3% | 70.8% | 71% | 85.7% | 86.2% | 0.2% | – | C2 |
| Barnsley Metropolitan Borough CouncilCouncil | 17,921 | 75.2% | 74.4% | 62.3% | 71.5% | 85.7% | 0.2% | 35.1% | C1 |
| Your Housing Group LimitedHousing association · mostly elsewhere | 909 | 75% | 67.6% | 70.3% | 81.1% | 38.1% | 0% | 50.5% | C2 |
| Kingston upon Hull City CouncilCouncil | 22,944 | 72.4% | 77.4% | 66.2% | 79.3% | 67.7% | 10.6% | 60% | – |
| Great Places Housing Group LimitedHousing association · mostly elsewhere | 3,070 | 70.8% | 73.9% | 65.5% | 81.7% | 78.4% | 0.1% | 60.3% | C1 |
| Incommunities LimitedHousing association | 21,327 | 70.1% | 74.9% | 59.3% | 73.7% | 85.9% | 0.3% | 45.3% | C2 |
| North Yorkshire CouncilCouncil | 8,504 | 69.1% | 74.9% | 58% | 82.1% | 68.8% | 0% | – | C3 |
| Home Group LimitedHousing association · mostly elsewhere | 5,667 | 68.2% | 65.6% | 61.9% | 84.8% | 75.3% | 0.1% | 54.2% | – |
| Portus Supported Housing LimitedHousing association | 324 | 67.9% | 60.8% | 56.2% | 69.1% | 83% | 5.8% | – | – |
| The Guinness Partnership LimitedHousing association · mostly elsewhere | 5,580 | 67.7% | 71.3% | 60.2% | 76.2% | 78.3% | 0.2% | 56.9% | C1 |
| Sheffield City CouncilCouncil | 38,122 | 67.6% | 69.8% | 59.2% | 75.4% | 70.9% | 5.4% | 63.3% | C3 |
| Habinteg Housing Association LimitedHousing association · mostly elsewhere | 585 | 67.2% | 66.8% | 60.1% | 75% | 78.8% | 0.2% | 57.9% | C2 |
| Beyond Housing LimitedHousing association · mostly elsewhere | 4,826 | 67.1% | 73.2% | 56.4% | 72.6% | 60.5% | 0.1% | 40% | – |
| Ongo Homes LimitedHousing association | 11,000 | 66.9% | 66.3% | 53% | 71.4% | 69.6% | 0.2% | 45% | – |
| The Riverside Group LimitedHousing association · mostly elsewhere | 2,483 | 66.6% | 70% | 58.6% | 74.5% | 76.1% | 0.5% | 71% | – |
| Yorkshire Housing LimitedHousing association | 18,767 | 66.3% | 69.5% | 54.8% | 78.5% | 72.3% | 0% | 37.3% | C1 |
| Leeds City CouncilCouncil | 52,355 | 66% | 70.3% | 54.2% | 71.8% | 93.1% | 3.8% | 57.8% | C2 |
| Places for People Group LimitedHousing association · mostly elsewhere | 10,379 | 64.3% | 63.8% | 61.5% | 70.7% | 47.1% | 0.1% | 69.6% | C1 |
| Accent Group LimitedHousing association | 4,172 | 64.1% | 65% | 54.8% | 71.2% | 81.3% | 0% | 67.1% | – |
| Sanctuary Housing AssociationHousing association · mostly elsewhere | 9,245 | 63.9% | 66.5% | 53.5% | 73.1% | 69.6% | 0.2% | 57.5% | C1 |
| Clarion Housing Group LimitedHousing association · mostly elsewhere | 1,717 | 63.7% | 63.7% | 57.1% | 69.8% | 76.3% | 0.6% | – | C2 |
| Amplius LivingHousing association · mostly elsewhere | 2,007 | 61.8% | 66.3% | 53.1% | 72% | 67.4% | 1.4% | 57.7% | C2 |
| Stonewater LimitedHousing association · mostly elsewhere | 2,116 | 61.8% | 63.2% | 54.4% | 75.2% | 74.6% | 0.1% | 59.2% | C2 |
| City of York CouncilCouncil | 7,481 | 59.9% | 66.8% | 46.2% | 63.5% | 81.5% | 2% | 78.6% | C2 |
| Kirklees Metropolitan Borough CouncilCouncil | 21,599 | 57% | 67.3% | 49.6% | 66.1% | 84.2% | 21.7% | 64.8% | C3 |
Green is better than the median English landlord, amber is worse. "Mostly elsewhere" means most of the landlord's homes are in another region. Ombudsman findings against: the share of the Housing Ombudsman's findings about the landlord that found maladministration, shown when there were 5 or more cases. Regulator grade: the consumer standards grade, from C1 (best) to C4, for landlords inspected so far.
Who Owns The Homes In Each Council Area
The biggest social landlords in each council area by homes owned there, with their overall tenant satisfaction where it's published, and how many households are on the council's waiting list.
| Council area | Biggest landlords there | Households waiting | Council homes swapped |
|---|---|---|---|
| Barnsley |
|
4,138 | 104 |
| Bradford |
|
18,357 | 2 |
| Calderdale |
|
11,180 | – |
| Doncaster |
|
8,929 | 106 |
| East Riding of Yorkshire |
|
5,453 | 48 |
| Kingston upon Hull |
|
6,620 | 164 |
| Kirklees |
|
16,914 | 94 |
| Leeds |
|
21,583 | 260 |
| North East Lincolnshire |
|
7,398 | – |
| North Lincolnshire |
|
7,195 | – |
| North Yorkshire |
|
9,530 | 26 |
| Rotherham |
|
7,033 | 57 |
| Sheffield |
|
19,467 | 199 |
| Wakefield |
|
27,496 | – |
| York |
|
1,243 | 94 |
Council area names link to our guide for that area. "Council homes swapped" only counts homes the council owns; housing association tenants swap too.
How Do Landlords In Yorkshire & Humber Compare With The Rest Of England?
For the 27 landlords with most of their homes in Yorkshire & Humber, the typical (median) overall satisfaction is 77.1%, against 72.4% for all landlords in England: 4.8 points higher.
Can I Swap My Home With A Tenant In Yorkshire & Humber?
Yes. A mutual exchange lets council and housing association tenants swap homes anywhere in the UK, with both landlords' permission. When you swap, you become the other tenant's landlord's tenant, so it's worth checking that landlord's record on this page first.
Landlords In Other Regions
Or see every region side by side.
East Midlands Eastern London North East North West South East South West West Midlands Yorkshire & Humber Scotland
To see where any one landlord stands on every measure, use Compare Your Landlord.
For the whole sector, read our tenant satisfaction report. To look up any landlord, including Welsh ones, use the landlord directory. See also council housing waiting lists and our place guides for Yorkshire & Humber.