Social Landlords In The South East

Housing associations and councils with homes in the South East, rated by their own tenants.

What Is The Best Housing Association In The South East?

Going by what their own tenants say, the highest-rated housing association with 1,000 or more homes in the South East is Housing 21 (older people's housing), where 89.8% of tenants are satisfied with the overall service (2024/25 Tenant Satisfaction Measures). Counting landlords with fewer homes here, Cross Keys Homes Limited scores higher still, at 91.6%, with 294 homes in the region. The highest-rated council landlord here is Gosport Borough Council at 84.9%.

83Landlordsrated, 2024/25
72.6%Satisfiedat the typical landlord based here
117,590Householdson council waiting lists

Thinking of swapping into the South East? With a mutual exchange you take on the other tenant's landlord, so it pays to know who the landlords are and how their own tenants rate them. This page lists every housing association and council with 250 or more homes in the South East that publishes tenant survey results, using the same official figures as our landlord league table.

Scores are for each landlord as a whole, not just its homes here. Landlords with fewer than 1,000 homes don't have to publish tenant survey results, so they aren't rated, but they still appear in the council area list below.

Highest Rated

Overall tenant satisfaction.

  1. 1Cross Keys Homes LimitedHousing association · 294 homes here91.6%
  2. 2Housing 21Older people's housing · 3,454 homes here89.8%
  3. 3Inclusion Housing Community Interest CompanyHousing association · 270 homes here88.7%
  4. 4Sage Homes RP LimitedHousing association · 2,304 homes here86.2%
  5. 5Anchor Hanover GroupOlder people's housing · 5,368 homes here86.1%

Best For Repairs

Tenants satisfied with repairs.

  1. 1Housing 21Older people's housing · 3,454 homes here90.1%
  2. 2Housing SolutionsHousing association · 5,742 homes here87.4%
  3. 3Portsmouth City CouncilCouncil · 15,716 homes here87.3%
  4. 4Cottsway Housing Association LimitedHousing association · 4,390 homes here86.6%
  5. 5Anchor Hanover GroupOlder people's housing · 5,368 homes here86.2%

Best At Listening

Tenants who say their landlord listens and acts.

  1. 1Inclusion Housing Community Interest CompanyHousing association · 270 homes here86.6%
  2. 2Cross Keys Homes LimitedHousing association · 294 homes here83.4%
  3. 3Housing 21Older people's housing · 3,454 homes here79%
  4. 4Bromford Flagship LiveWest LimitedHousing association · 1,592 homes here79%
  5. 5Sage Homes RP LimitedHousing association · 2,304 homes here78.6%

Lowest Rated

Overall tenant satisfaction, lowest first.

  1. 1Slough Borough CouncilCouncil · 5,955 homes here45.1%
  2. 2Milton Keynes City CouncilCouncil · 12,409 homes here53.1%
  3. 3London & Quadrant Housing TrustHousing association · 6,807 homes here53.5%
  4. 4Woking Borough CouncilCouncil · 3,363 homes here58.2%
  5. 5GreenSquareAccord LimitedHousing association · 3,717 homes here58.2%

Every Rated Landlord In The South East

Click a column heading to sort. Names open the landlord's full profile.

Landlord Homes here Overall satisfaction Repairs satisfaction Listens and acts Home is safe Repairs on time Homes failing Decent Homes Ombudsman findings against Regulator grade
Cross Keys Homes LimitedHousing association · mostly elsewhere 294 91.6% 85.5% 83.4% 92.6% 96.7% 0% – C1
Housing 21Older people's housing · mostly elsewhere 3,454 89.8% 90.1% 79% 91.3% 97.3% 0% – C1
Inclusion Housing Community Interest CompanyHousing association · mostly elsewhere 270 88.7% 71.4% 86.6% 90.3% 87.4% 0% – –
Sage Homes RP LimitedHousing association · mostly elsewhere 2,304 86.2% 82.5% 78.6% 92.5% 75.7% 0% – –
Anchor Hanover GroupOlder people's housing · mostly elsewhere 5,368 86.1% 86.2% 74.9% 91.2% 78.5% 0% 55% C3
Cottsway Housing Association LimitedHousing association 4,390 84.9% 86.6% 73.6% 89.2% 69.9% 0% – –
Gosport Borough CouncilCouncil 3,061 84.9% 79.5% 70% 79.8% 97.5% 4.1% – C4
New Forest District CouncilCouncil 5,251 84.3% 81.3% 70.6% 85.2% 93.7% 1.2% – –
Bromford Flagship LiveWest LimitedHousing association · mostly elsewhere 1,592 84.1% 73.4% 79% 93% 70.2% 0% 51% –
Housing SolutionsHousing association 5,742 84% 87.4% 77.3% 88.1% 65.5% 0% 53.6% C1
Raven Housing Trust LimitedHousing association 6,266 84% 83.7% 75.9% 85.7% 80.9% 0.5% 65% C1
Worthing Homes LimitedHousing association 3,921 83.8% 83.9% 75.2% 88.6% 75% 1.9% – C2
Portsmouth City CouncilCouncil 15,716 83.6% 87.3% 77.8% 83.5% 84.7% 4.5% 60% C3
Fairhive Homes LimitedHousing association 8,877 82.9% 86.1% 72.5% 85.8% 80.1% 0% 81.3% –
Paradigm Housing Group LimitedHousing association 10,572 82% 81.1% 70% 84.4% 86.8% 0.7% 53.5% –
Saxon WealdHousing association 6,232 81.4% 81.9% 71.3% 85% 79.1% 0% 36.4% C2
Advance Housing and Support LimitedHousing association · mostly elsewhere 617 80.5% 81% 72.8% 83.9% 93.2% 0.1% – C2
Soha Housing LimitedHousing association 7,409 80.5% 69.9% 69.9% 83% 86.7% 0% 85% –
Wealden District CouncilCouncil 3,139 80.4% 78.3% 65.3% 79.1% 98.6% 2.4% – C1
Legal & General Affordable Homes LimitedHousing association · mostly elsewhere 518 79.6% 75.7% 65.1% 85% 86.1% 0% – C1*
Thanet District CouncilCouncil 3,169 79.4% 82.7% 67.5% 73.4% 97.8% 5.4% – C3
Aster Group LimitedHousing association · mostly elsewhere 7,196 79.1% 84.8% 72.7% 86.3% 84% 0.1% 37.5% C1
Golden Lane Housing LimitedHousing association 512 78.8% 76.1% 72.5% 83.1% 96.5% 0% – C1
Oxford City CouncilCouncil 8,062 77.4% 83.6% 64.1% 81% 97.3% 3% 54.2% –
Dover District CouncilCouncil 4,479 77.3% 78.7% 61.9% 81% 91.4% 2.5% – C2
English Rural Housing Association LimitedHousing association 959 77% 79.4% 60.6% 84.4% 82.1% 0% – C2
Winchester City CouncilCouncil 5,253 75.8% 75.6% 61.2% 76.2% 84.6% 1.2% 50% C3
Red Kite Community Housing LimitedHousing association 5,417 75.4% 70% 57.9% 83.7% 81.2% 0% – –
Thrive Homes LimitedHousing association · mostly elsewhere 854 74.8% 75% 61.9% 79% 73.1% 0.1% 64.7% –
Abri Group LimitedHousing association 20,776 74.5% 76.2% 65.2% 81.6% 94.7% 0% 47.7% C2
West Kent Housing AssociationHousing association 8,485 74.5% 75.9% 63.2% 80% 80% 0% 46.9% –
Dartford Borough CouncilCouncil 4,202 73.6% 75.6% 66.7% 81.7% 77.4% 2.4% – –
Salvation Army Housing AssociationHousing association · mostly elsewhere 352 73.4% 68.5% 64.8% 73.6% 84.1% 6% – C2
Vivid Housing LimitedHousing association 34,049 73.3% 73.6% 64.4% 79.1% 60.5% 0% 54.5% –
Crawley Borough CouncilCouncil 8,173 72.8% 76.3% 59.6% 73.5% 91.1% 2.5% – C2
Fareham Borough CouncilCouncil 2,408 72.8% 80.6% 61.8% 79.3% 92.4% 2.8% – –
Canterbury City CouncilCouncil 5,132 72.6% 75.7% 50.1% 72.2% 84.2% – 66.7% C3
Tandridge District CouncilCouncil 2,587 72.4% 79.8% 58.7% 75.6% – – – C4
Waverley Borough CouncilCouncil 4,777 71.8% 67.2% 55.1% 79.3% 84.5% 5.3% 82.4% C2
bpha LimitedHousing association · mostly elsewhere 2,012 71.8% 69.5% 56.3% 76.9% 66.6% 0% 69% C1
Reading Borough CouncilCouncil 6,827 71.2% 68% 68.3% 80.7% 82.1% 7.8% 66.7% C3
Gravesham Borough CouncilCouncil 5,641 71.1% 77.4% 62.9% 77.4% 89.5% 5.2% – –
Medway CouncilCouncil 3,037 70.7% 74.7% 64.5% 76.2% 96% 4.8% – C2
Runnymede Borough CouncilCouncil 2,891 70.3% 67.6% 52.2% 73.6% 75.8% 15.1% – C4
Eastbourne Borough CouncilCouncil 3,442 69.5% 74.3% 60.6% 74.8% 74.5% 6.1% 55.6% C2
Folkestone and Hythe District CouncilCouncil 3,416 69.5% 67.1% 54.4% 70.3% 96.9% 1.1% – C1
Golding Homes LimitedHousing association 7,802 68.6% 71% 59.2% 73.8% 62.3% 0.1% 71.9% C1
Legal & General Affordable Homes (AR) LLPHousing association · mostly elsewhere 353 68.5% 60.3% 51.5% 76.4% 87.1% 0% – C1*
Hightown Housing Association LimitedHousing association · mostly elsewhere 1,689 68.3% 78.9% 59.1% 73.6% 93.7% 0% 58.8% –
Home Group LimitedHousing association · mostly elsewhere 6,422 68.2% 65.6% 61.9% 84.8% 75.3% 0.1% 54.2% –
Metropolitan Housing Trust LimitedHousing association · mostly elsewhere 8,273 67.7% 68.2% 55.6% 74.4% 83.4% 2.9% – C2
The Guinness Partnership LimitedHousing association · mostly elsewhere 12,860 67.7% 71.3% 60.2% 76.2% 78.3% 0.2% 56.9% C1
Habinteg Housing Association LimitedHousing association · mostly elsewhere 408 67.2% 66.8% 60.1% 75% 78.8% 0.2% 57.9% C2
Moat Homes LimitedHousing association 10,762 67.2% 64.3% 58.3% 74.2% 41.3% 0% 61.7% C2
Brighton and Hove City CouncilCouncil 12,680 67% 68% 52.6% 69.3% 47.2% 2% 56.8% C3
Sage Rented LimitedHousing association · mostly elsewhere 1,997 66.7% 65.3% 60.6% 80.8% 67.9% 0% 34.5% –
The Riverside Group LimitedHousing association · mostly elsewhere 2,538 66.6% 70% 58.6% 74.5% 76.1% 0.5% 71% –
Orbit Group LimitedHousing association 2,338 65.6% 64.3% 57.3% 79.8% 67.4% 0.5% 55.3% –
Hyde Housing Association LimitedHousing association · mostly elsewhere 11,190 65.5% 67.9% 65.8% 76.4% 84.8% 1.2% 59.5% C1
Lewes District CouncilCouncil 3,254 64.8% 73% 58.3% 77.6% 80.7% 3.8% 66.7% C2
Paragon Asra Housing LimitedHousing association · mostly elsewhere 5,774 64.8% 60.2% 57.1% 77.5% 84.1% 0% 71.6% C1
Places for People Group LimitedHousing association · mostly elsewhere 6,301 64.3% 63.8% 61.5% 70.7% 47.1% 0.1% 69.6% C1
Accent Group LimitedHousing association · mostly elsewhere 3,950 64.1% 65% 54.8% 71.2% 81.3% 0% 67.1% –
Wokingham Borough CouncilCouncil 2,721 64.1% 68.5% 51% 68.6% 86.1% 0% – –
Hastoe Housing Association LimitedHousing association · mostly elsewhere 1,360 63.9% 61.7% 52.4% 76.2% 80.3% 0.4% – C2
Sanctuary Housing AssociationHousing association · mostly elsewhere 10,054 63.9% 66.5% 53.5% 73.1% 69.6% 0.2% 57.5% C1
Clarion Housing Group LimitedHousing association · mostly elsewhere 27,880 63.7% 63.7% 57.1% 69.8% 76.3% 0.6% – C2
Sovereign Network GroupHousing association 33,825 63.1% 67.6% 53% 74.4% 68.6% 2.1% 67% C2
Southern HousingHousing association 36,630 63% 65.3% 59.3% 78% 72.9% 0.4% 68.9% C2
Southampton City CouncilCouncil 15,892 62.2% 72.5% 52.2% 69.5% 58.3% 47.8% 90% C3
Amplius LivingHousing association · mostly elsewhere 593 61.8% 66.3% 53.1% 72% 67.4% 1.4% 57.7% C2
Stonewater LimitedHousing association · mostly elsewhere 7,388 61.8% 63.2% 54.4% 75.2% 74.6% 0.1% 59.2% C2
Guildford Borough CouncilCouncil 5,217 61.1% 63.2% 41.2% 67.5% 80.1% 9.6% – C1
Arun District CouncilCouncil 3,483 60.9% 70.1% 46.9% 74.6% 66.6% 10.9% 80.8% C4
A2Dominion Housing Group LimitedHousing association 13,081 60.7% 63.7% 54.6% 71.8% 73.9% 0.2% 67.3% –
Ashford Borough CouncilCouncil 5,157 59.2% 61.5% 44.8% 68.7% 73.6% 23.3% 70% C3
Peabody TrustHousing association · mostly elsewhere 5,679 58.7% 64.1% 51.3% 70.4% 73.5% 0.1% 55.8% C2
Adur District CouncilCouncil 2,528 58.6% 67.9% 39.8% 59.5% – 0.8% 86.4% –
GreenSquareAccord LimitedHousing association · mostly elsewhere 3,717 58.2% 56.9% 49.8% 65.4% 76.6% 0% 44.6% C2
Woking Borough CouncilCouncil 3,363 58.2% 66.4% 41.9% 64.8% 90.9% 1.9% – –
London & Quadrant Housing TrustHousing association · mostly elsewhere 6,807 53.5% 62.7% 46.7% 65.2% 71.1% 1.6% 66.5% C2
Milton Keynes City CouncilCouncil 12,409 53.1% 59.3% 38% 55.5% 99.7% 6.4% 83% C2
Slough Borough CouncilCouncil 5,955 45.1% 52.6% 37.4% 58.7% 80.3% 4.3% – C3

Green is better than the median English landlord, amber is worse. "Mostly elsewhere" means most of the landlord's homes are in another region. Ombudsman findings against: the share of the Housing Ombudsman's findings about the landlord that found maladministration, shown when there were 5 or more cases. Regulator grade: the consumer standards grade, from C1 (best) to C4, for landlords inspected so far.

Who Owns The Homes In Each Council Area

The biggest social landlords in each council area by homes owned there, with their overall tenant satisfaction where it's published, and how many households are on the council's waiting list.

Council areaBiggest landlords thereHouseholds waitingCouncil homes swapped
Adur 1,033 11
Arun 1,655 33
Ashford 1,478 75
Basingstoke and Deane 4,465 –
Bracknell Forest 1,479 –
Brighton and Hove 4,272 53
Buckinghamshire 2,729 –
Canterbury 1,356 57
Cherwell 2,183 –
Chichester 2,421 –
Crawley 1,721 110
Dartford 1,464 24
Dover 1,389 43
East Hampshire 1,699 –
Eastbourne 1,107 9
Eastleigh 2,773 –
Elmbridge 2,395 –
Epsom and Ewell 1,456 –
Fareham 293 11
Folkestone and Hythe 1,156 44
Gosport 553 35
Gravesham 1,023 32
Guildford 2,268 25
Hart 1,336 –
Hastings 1,721 –
Havant 1,486 –
Horsham 716 –
Isle of Wight 2,593 –
Lewes 600 5
Maidstone 1,595 –
Medway 3,252 24
Mid Sussex 2,333 –
Milton Keynes 1,372 –
Mole Valley 653 –
New Forest 2,034 55
Oxford 2,243 36
Portsmouth 1,504 346
Reading 3,682 40
Reigate and Banstead 1,062 –
Rother 1,396 –
Runnymede 1,122 16
Rushmoor 1,874 –
Sevenoaks 1,016 –
Slough 2,309 16
South Oxfordshire 3,449 –
Southampton 9,668 0
Spelthorne 2,584 –
Surrey Heath 499 –
Swale 1,816 –
Tandridge 1,956 13
Test Valley 2,387 –
Thanet 1,219 25
Tonbridge and Malling 265 –
Tunbridge Wells 639 –
Vale of White Horse 2,904 –
Waverley 751 36
Wealden 929 19
West Berkshire 979 –
West Oxfordshire 2,251 –
Winchester 1,607 40
Windsor and Maidenhead 823 –
Woking 1,196 7
Wokingham 1,295 25
Worthing 2,106 –

Council area names link to our guide for that area. "Council homes swapped" only counts homes the council owns; housing association tenants swap too.

How Do Landlords In The South East Compare With The Rest Of England?

For the 51 landlords with most of their homes in the South East, the typical (median) overall satisfaction is 72.6%, against 72.4% for all landlords in England: about the same.

Can I Swap My Home With A Tenant In The South East?

Yes. A mutual exchange lets council and housing association tenants swap homes anywhere in the UK, with both landlords' permission. When you swap, you become the other tenant's landlord's tenant, so it's worth checking that landlord's record on this page first.

Landlords In Other Regions

Or see every region side by side.

East Midlands Eastern London North East North West South East South West West Midlands Yorkshire & Humber Scotland

To see where any one landlord stands on every measure, use Compare Your Landlord.

For the whole sector, read our tenant satisfaction report. To look up any landlord, including Welsh ones, use the landlord directory. See also council housing waiting lists and our place guides for the South East.

Page last updated:

Official figures checked : we look for newly published figures every week, and this page shows the latest available.

Sources: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25, Statistical Data Return (homes by council area) and regulatory judgements; Housing Ombudsman, annual complaints review landlord tables; Ministry of Housing, Communities and Local Government, Local Authority Housing Statistics (waiting lists and council homes). Contains public sector information licensed under the Open Government Licence v3.0.