Social Landlords In The South East
Housing associations and councils with homes in the South East, rated by their own tenants.
What Is The Best Housing Association In The South East?
Going by what their own tenants say, the highest-rated housing association with 1,000 or more homes in the South East is Housing 21 (older people's housing), where 89.8% of tenants are satisfied with the overall service (2024/25 Tenant Satisfaction Measures). Counting landlords with fewer homes here, Cross Keys Homes Limited scores higher still, at 91.6%, with 294 homes in the region. The highest-rated council landlord here is Gosport Borough Council at 84.9%.
Thinking of swapping into the South East? With a mutual exchange you take on the other tenant's landlord, so it pays to know who the landlords are and how their own tenants rate them. This page lists every housing association and council with 250 or more homes in the South East that publishes tenant survey results, using the same official figures as our landlord league table.
Scores are for each landlord as a whole, not just its homes here. Landlords with fewer than 1,000 homes don't have to publish tenant survey results, so they aren't rated, but they still appear in the council area list below.
Highest Rated
Overall tenant satisfaction.
- 1Cross Keys Homes LimitedHousing association · 294 homes here91.6%
- 2Housing 21Older people's housing · 3,454 homes here89.8%
- 3Inclusion Housing Community Interest CompanyHousing association · 270 homes here88.7%
- 4Sage Homes RP LimitedHousing association · 2,304 homes here86.2%
- 5Anchor Hanover GroupOlder people's housing · 5,368 homes here86.1%
Best For Repairs
Tenants satisfied with repairs.
- 1Housing 21Older people's housing · 3,454 homes here90.1%
- 2Housing SolutionsHousing association · 5,742 homes here87.4%
- 3Portsmouth City CouncilCouncil · 15,716 homes here87.3%
- 4Cottsway Housing Association LimitedHousing association · 4,390 homes here86.6%
- 5Anchor Hanover GroupOlder people's housing · 5,368 homes here86.2%
Best At Listening
Tenants who say their landlord listens and acts.
- 1Inclusion Housing Community Interest CompanyHousing association · 270 homes here86.6%
- 2Cross Keys Homes LimitedHousing association · 294 homes here83.4%
- 3Housing 21Older people's housing · 3,454 homes here79%
- 4Bromford Flagship LiveWest LimitedHousing association · 1,592 homes here79%
- 5Sage Homes RP LimitedHousing association · 2,304 homes here78.6%
Lowest Rated
Overall tenant satisfaction, lowest first.
- 1Slough Borough CouncilCouncil · 5,955 homes here45.1%
- 2Milton Keynes City CouncilCouncil · 12,409 homes here53.1%
- 3London & Quadrant Housing TrustHousing association · 6,807 homes here53.5%
- 4Woking Borough CouncilCouncil · 3,363 homes here58.2%
- 5GreenSquareAccord LimitedHousing association · 3,717 homes here58.2%
Every Rated Landlord In The South East
Click a column heading to sort. Names open the landlord's full profile.
| Landlord | Homes here | Overall satisfaction | Repairs satisfaction | Listens and acts | Home is safe | Repairs on time | Homes failing Decent Homes | Ombudsman findings against | Regulator grade |
|---|---|---|---|---|---|---|---|---|---|
| Cross Keys Homes LimitedHousing association · mostly elsewhere | 294 | 91.6% | 85.5% | 83.4% | 92.6% | 96.7% | 0% | – | C1 |
| Housing 21Older people's housing · mostly elsewhere | 3,454 | 89.8% | 90.1% | 79% | 91.3% | 97.3% | 0% | – | C1 |
| Inclusion Housing Community Interest CompanyHousing association · mostly elsewhere | 270 | 88.7% | 71.4% | 86.6% | 90.3% | 87.4% | 0% | – | – |
| Sage Homes RP LimitedHousing association · mostly elsewhere | 2,304 | 86.2% | 82.5% | 78.6% | 92.5% | 75.7% | 0% | – | – |
| Anchor Hanover GroupOlder people's housing · mostly elsewhere | 5,368 | 86.1% | 86.2% | 74.9% | 91.2% | 78.5% | 0% | 55% | C3 |
| Cottsway Housing Association LimitedHousing association | 4,390 | 84.9% | 86.6% | 73.6% | 89.2% | 69.9% | 0% | – | – |
| Gosport Borough CouncilCouncil | 3,061 | 84.9% | 79.5% | 70% | 79.8% | 97.5% | 4.1% | – | C4 |
| New Forest District CouncilCouncil | 5,251 | 84.3% | 81.3% | 70.6% | 85.2% | 93.7% | 1.2% | – | – |
| Bromford Flagship LiveWest LimitedHousing association · mostly elsewhere | 1,592 | 84.1% | 73.4% | 79% | 93% | 70.2% | 0% | 51% | – |
| Housing SolutionsHousing association | 5,742 | 84% | 87.4% | 77.3% | 88.1% | 65.5% | 0% | 53.6% | C1 |
| Raven Housing Trust LimitedHousing association | 6,266 | 84% | 83.7% | 75.9% | 85.7% | 80.9% | 0.5% | 65% | C1 |
| Worthing Homes LimitedHousing association | 3,921 | 83.8% | 83.9% | 75.2% | 88.6% | 75% | 1.9% | – | C2 |
| Portsmouth City CouncilCouncil | 15,716 | 83.6% | 87.3% | 77.8% | 83.5% | 84.7% | 4.5% | 60% | C3 |
| Fairhive Homes LimitedHousing association | 8,877 | 82.9% | 86.1% | 72.5% | 85.8% | 80.1% | 0% | 81.3% | – |
| Paradigm Housing Group LimitedHousing association | 10,572 | 82% | 81.1% | 70% | 84.4% | 86.8% | 0.7% | 53.5% | – |
| Saxon WealdHousing association | 6,232 | 81.4% | 81.9% | 71.3% | 85% | 79.1% | 0% | 36.4% | C2 |
| Advance Housing and Support LimitedHousing association · mostly elsewhere | 617 | 80.5% | 81% | 72.8% | 83.9% | 93.2% | 0.1% | – | C2 |
| Soha Housing LimitedHousing association | 7,409 | 80.5% | 69.9% | 69.9% | 83% | 86.7% | 0% | 85% | – |
| Wealden District CouncilCouncil | 3,139 | 80.4% | 78.3% | 65.3% | 79.1% | 98.6% | 2.4% | – | C1 |
| Legal & General Affordable Homes LimitedHousing association · mostly elsewhere | 518 | 79.6% | 75.7% | 65.1% | 85% | 86.1% | 0% | – | C1* |
| Thanet District CouncilCouncil | 3,169 | 79.4% | 82.7% | 67.5% | 73.4% | 97.8% | 5.4% | – | C3 |
| Aster Group LimitedHousing association · mostly elsewhere | 7,196 | 79.1% | 84.8% | 72.7% | 86.3% | 84% | 0.1% | 37.5% | C1 |
| Golden Lane Housing LimitedHousing association | 512 | 78.8% | 76.1% | 72.5% | 83.1% | 96.5% | 0% | – | C1 |
| Oxford City CouncilCouncil | 8,062 | 77.4% | 83.6% | 64.1% | 81% | 97.3% | 3% | 54.2% | – |
| Dover District CouncilCouncil | 4,479 | 77.3% | 78.7% | 61.9% | 81% | 91.4% | 2.5% | – | C2 |
| English Rural Housing Association LimitedHousing association | 959 | 77% | 79.4% | 60.6% | 84.4% | 82.1% | 0% | – | C2 |
| Winchester City CouncilCouncil | 5,253 | 75.8% | 75.6% | 61.2% | 76.2% | 84.6% | 1.2% | 50% | C3 |
| Red Kite Community Housing LimitedHousing association | 5,417 | 75.4% | 70% | 57.9% | 83.7% | 81.2% | 0% | – | – |
| Thrive Homes LimitedHousing association · mostly elsewhere | 854 | 74.8% | 75% | 61.9% | 79% | 73.1% | 0.1% | 64.7% | – |
| Abri Group LimitedHousing association | 20,776 | 74.5% | 76.2% | 65.2% | 81.6% | 94.7% | 0% | 47.7% | C2 |
| West Kent Housing AssociationHousing association | 8,485 | 74.5% | 75.9% | 63.2% | 80% | 80% | 0% | 46.9% | – |
| Dartford Borough CouncilCouncil | 4,202 | 73.6% | 75.6% | 66.7% | 81.7% | 77.4% | 2.4% | – | – |
| Salvation Army Housing AssociationHousing association · mostly elsewhere | 352 | 73.4% | 68.5% | 64.8% | 73.6% | 84.1% | 6% | – | C2 |
| Vivid Housing LimitedHousing association | 34,049 | 73.3% | 73.6% | 64.4% | 79.1% | 60.5% | 0% | 54.5% | – |
| Crawley Borough CouncilCouncil | 8,173 | 72.8% | 76.3% | 59.6% | 73.5% | 91.1% | 2.5% | – | C2 |
| Fareham Borough CouncilCouncil | 2,408 | 72.8% | 80.6% | 61.8% | 79.3% | 92.4% | 2.8% | – | – |
| Canterbury City CouncilCouncil | 5,132 | 72.6% | 75.7% | 50.1% | 72.2% | 84.2% | – | 66.7% | C3 |
| Tandridge District CouncilCouncil | 2,587 | 72.4% | 79.8% | 58.7% | 75.6% | – | – | – | C4 |
| Waverley Borough CouncilCouncil | 4,777 | 71.8% | 67.2% | 55.1% | 79.3% | 84.5% | 5.3% | 82.4% | C2 |
| bpha LimitedHousing association · mostly elsewhere | 2,012 | 71.8% | 69.5% | 56.3% | 76.9% | 66.6% | 0% | 69% | C1 |
| Reading Borough CouncilCouncil | 6,827 | 71.2% | 68% | 68.3% | 80.7% | 82.1% | 7.8% | 66.7% | C3 |
| Gravesham Borough CouncilCouncil | 5,641 | 71.1% | 77.4% | 62.9% | 77.4% | 89.5% | 5.2% | – | – |
| Medway CouncilCouncil | 3,037 | 70.7% | 74.7% | 64.5% | 76.2% | 96% | 4.8% | – | C2 |
| Runnymede Borough CouncilCouncil | 2,891 | 70.3% | 67.6% | 52.2% | 73.6% | 75.8% | 15.1% | – | C4 |
| Eastbourne Borough CouncilCouncil | 3,442 | 69.5% | 74.3% | 60.6% | 74.8% | 74.5% | 6.1% | 55.6% | C2 |
| Folkestone and Hythe District CouncilCouncil | 3,416 | 69.5% | 67.1% | 54.4% | 70.3% | 96.9% | 1.1% | – | C1 |
| Golding Homes LimitedHousing association | 7,802 | 68.6% | 71% | 59.2% | 73.8% | 62.3% | 0.1% | 71.9% | C1 |
| Legal & General Affordable Homes (AR) LLPHousing association · mostly elsewhere | 353 | 68.5% | 60.3% | 51.5% | 76.4% | 87.1% | 0% | – | C1* |
| Hightown Housing Association LimitedHousing association · mostly elsewhere | 1,689 | 68.3% | 78.9% | 59.1% | 73.6% | 93.7% | 0% | 58.8% | – |
| Home Group LimitedHousing association · mostly elsewhere | 6,422 | 68.2% | 65.6% | 61.9% | 84.8% | 75.3% | 0.1% | 54.2% | – |
| Metropolitan Housing Trust LimitedHousing association · mostly elsewhere | 8,273 | 67.7% | 68.2% | 55.6% | 74.4% | 83.4% | 2.9% | – | C2 |
| The Guinness Partnership LimitedHousing association · mostly elsewhere | 12,860 | 67.7% | 71.3% | 60.2% | 76.2% | 78.3% | 0.2% | 56.9% | C1 |
| Habinteg Housing Association LimitedHousing association · mostly elsewhere | 408 | 67.2% | 66.8% | 60.1% | 75% | 78.8% | 0.2% | 57.9% | C2 |
| Moat Homes LimitedHousing association | 10,762 | 67.2% | 64.3% | 58.3% | 74.2% | 41.3% | 0% | 61.7% | C2 |
| Brighton and Hove City CouncilCouncil | 12,680 | 67% | 68% | 52.6% | 69.3% | 47.2% | 2% | 56.8% | C3 |
| Sage Rented LimitedHousing association · mostly elsewhere | 1,997 | 66.7% | 65.3% | 60.6% | 80.8% | 67.9% | 0% | 34.5% | – |
| The Riverside Group LimitedHousing association · mostly elsewhere | 2,538 | 66.6% | 70% | 58.6% | 74.5% | 76.1% | 0.5% | 71% | – |
| Orbit Group LimitedHousing association | 2,338 | 65.6% | 64.3% | 57.3% | 79.8% | 67.4% | 0.5% | 55.3% | – |
| Hyde Housing Association LimitedHousing association · mostly elsewhere | 11,190 | 65.5% | 67.9% | 65.8% | 76.4% | 84.8% | 1.2% | 59.5% | C1 |
| Lewes District CouncilCouncil | 3,254 | 64.8% | 73% | 58.3% | 77.6% | 80.7% | 3.8% | 66.7% | C2 |
| Paragon Asra Housing LimitedHousing association · mostly elsewhere | 5,774 | 64.8% | 60.2% | 57.1% | 77.5% | 84.1% | 0% | 71.6% | C1 |
| Places for People Group LimitedHousing association · mostly elsewhere | 6,301 | 64.3% | 63.8% | 61.5% | 70.7% | 47.1% | 0.1% | 69.6% | C1 |
| Accent Group LimitedHousing association · mostly elsewhere | 3,950 | 64.1% | 65% | 54.8% | 71.2% | 81.3% | 0% | 67.1% | – |
| Wokingham Borough CouncilCouncil | 2,721 | 64.1% | 68.5% | 51% | 68.6% | 86.1% | 0% | – | – |
| Hastoe Housing Association LimitedHousing association · mostly elsewhere | 1,360 | 63.9% | 61.7% | 52.4% | 76.2% | 80.3% | 0.4% | – | C2 |
| Sanctuary Housing AssociationHousing association · mostly elsewhere | 10,054 | 63.9% | 66.5% | 53.5% | 73.1% | 69.6% | 0.2% | 57.5% | C1 |
| Clarion Housing Group LimitedHousing association · mostly elsewhere | 27,880 | 63.7% | 63.7% | 57.1% | 69.8% | 76.3% | 0.6% | – | C2 |
| Sovereign Network GroupHousing association | 33,825 | 63.1% | 67.6% | 53% | 74.4% | 68.6% | 2.1% | 67% | C2 |
| Southern HousingHousing association | 36,630 | 63% | 65.3% | 59.3% | 78% | 72.9% | 0.4% | 68.9% | C2 |
| Southampton City CouncilCouncil | 15,892 | 62.2% | 72.5% | 52.2% | 69.5% | 58.3% | 47.8% | 90% | C3 |
| Amplius LivingHousing association · mostly elsewhere | 593 | 61.8% | 66.3% | 53.1% | 72% | 67.4% | 1.4% | 57.7% | C2 |
| Stonewater LimitedHousing association · mostly elsewhere | 7,388 | 61.8% | 63.2% | 54.4% | 75.2% | 74.6% | 0.1% | 59.2% | C2 |
| Guildford Borough CouncilCouncil | 5,217 | 61.1% | 63.2% | 41.2% | 67.5% | 80.1% | 9.6% | – | C1 |
| Arun District CouncilCouncil | 3,483 | 60.9% | 70.1% | 46.9% | 74.6% | 66.6% | 10.9% | 80.8% | C4 |
| A2Dominion Housing Group LimitedHousing association | 13,081 | 60.7% | 63.7% | 54.6% | 71.8% | 73.9% | 0.2% | 67.3% | – |
| Ashford Borough CouncilCouncil | 5,157 | 59.2% | 61.5% | 44.8% | 68.7% | 73.6% | 23.3% | 70% | C3 |
| Peabody TrustHousing association · mostly elsewhere | 5,679 | 58.7% | 64.1% | 51.3% | 70.4% | 73.5% | 0.1% | 55.8% | C2 |
| Adur District CouncilCouncil | 2,528 | 58.6% | 67.9% | 39.8% | 59.5% | – | 0.8% | 86.4% | – |
| GreenSquareAccord LimitedHousing association · mostly elsewhere | 3,717 | 58.2% | 56.9% | 49.8% | 65.4% | 76.6% | 0% | 44.6% | C2 |
| Woking Borough CouncilCouncil | 3,363 | 58.2% | 66.4% | 41.9% | 64.8% | 90.9% | 1.9% | – | – |
| London & Quadrant Housing TrustHousing association · mostly elsewhere | 6,807 | 53.5% | 62.7% | 46.7% | 65.2% | 71.1% | 1.6% | 66.5% | C2 |
| Milton Keynes City CouncilCouncil | 12,409 | 53.1% | 59.3% | 38% | 55.5% | 99.7% | 6.4% | 83% | C2 |
| Slough Borough CouncilCouncil | 5,955 | 45.1% | 52.6% | 37.4% | 58.7% | 80.3% | 4.3% | – | C3 |
Green is better than the median English landlord, amber is worse. "Mostly elsewhere" means most of the landlord's homes are in another region. Ombudsman findings against: the share of the Housing Ombudsman's findings about the landlord that found maladministration, shown when there were 5 or more cases. Regulator grade: the consumer standards grade, from C1 (best) to C4, for landlords inspected so far.
Who Owns The Homes In Each Council Area
The biggest social landlords in each council area by homes owned there, with their overall tenant satisfaction where it's published, and how many households are on the council's waiting list.
| Council area | Biggest landlords there | Households waiting | Council homes swapped |
|---|---|---|---|
| Adur |
|
1,033 | 11 |
| Arun |
|
1,655 | 33 |
| Ashford |
|
1,478 | 75 |
| Basingstoke and Deane |
|
4,465 | – |
| Bracknell Forest |
|
1,479 | – |
| Brighton and Hove |
|
4,272 | 53 |
| Buckinghamshire |
|
2,729 | – |
| Canterbury |
|
1,356 | 57 |
| Cherwell |
|
2,183 | – |
| Chichester |
|
2,421 | – |
| Crawley |
|
1,721 | 110 |
| Dartford |
|
1,464 | 24 |
| Dover |
|
1,389 | 43 |
| East Hampshire |
|
1,699 | – |
| Eastbourne |
|
1,107 | 9 |
| Eastleigh |
|
2,773 | – |
| Elmbridge |
|
2,395 | – |
| Epsom and Ewell |
|
1,456 | – |
| Fareham |
|
293 | 11 |
| Folkestone and Hythe |
|
1,156 | 44 |
| Gosport |
|
553 | 35 |
| Gravesham |
|
1,023 | 32 |
| Guildford |
|
2,268 | 25 |
| Hart |
|
1,336 | – |
| Hastings |
|
1,721 | – |
| Havant |
|
1,486 | – |
| Horsham |
|
716 | – |
| Isle of Wight |
|
2,593 | – |
| Lewes |
|
600 | 5 |
| Maidstone |
|
1,595 | – |
| Medway |
|
3,252 | 24 |
| Mid Sussex |
|
2,333 | – |
| Milton Keynes |
|
1,372 | – |
| Mole Valley |
|
653 | – |
| New Forest |
|
2,034 | 55 |
| Oxford |
|
2,243 | 36 |
| Portsmouth |
|
1,504 | 346 |
| Reading |
|
3,682 | 40 |
| Reigate and Banstead |
|
1,062 | – |
| Rother |
|
1,396 | – |
| Runnymede |
|
1,122 | 16 |
| Rushmoor |
|
1,874 | – |
| Sevenoaks |
|
1,016 | – |
| Slough |
|
2,309 | 16 |
| South Oxfordshire |
|
3,449 | – |
| Southampton |
|
9,668 | 0 |
| Spelthorne |
|
2,584 | – |
| Surrey Heath |
|
499 | – |
| Swale |
|
1,816 | – |
| Tandridge |
|
1,956 | 13 |
| Test Valley |
|
2,387 | – |
| Thanet |
|
1,219 | 25 |
| Tonbridge and Malling |
|
265 | – |
| Tunbridge Wells |
|
639 | – |
| Vale of White Horse |
|
2,904 | – |
| Waverley |
|
751 | 36 |
| Wealden |
|
929 | 19 |
| West Berkshire |
|
979 | – |
| West Oxfordshire |
|
2,251 | – |
| Winchester |
|
1,607 | 40 |
| Windsor and Maidenhead |
|
823 | – |
| Woking |
|
1,196 | 7 |
| Wokingham |
|
1,295 | 25 |
| Worthing |
|
2,106 | – |
Council area names link to our guide for that area. "Council homes swapped" only counts homes the council owns; housing association tenants swap too.
How Do Landlords In The South East Compare With The Rest Of England?
For the 51 landlords with most of their homes in the South East, the typical (median) overall satisfaction is 72.6%, against 72.4% for all landlords in England: about the same.
Can I Swap My Home With A Tenant In The South East?
Yes. A mutual exchange lets council and housing association tenants swap homes anywhere in the UK, with both landlords' permission. When you swap, you become the other tenant's landlord's tenant, so it's worth checking that landlord's record on this page first.
Landlords In Other Regions
Or see every region side by side.
East Midlands Eastern London North East North West South East South West West Midlands Yorkshire & Humber Scotland
To see where any one landlord stands on every measure, use Compare Your Landlord.
For the whole sector, read our tenant satisfaction report. To look up any landlord, including Welsh ones, use the landlord directory. See also council housing waiting lists and our place guides for the South East.