Social Landlords In The East of England

Housing associations and councils with homes in the East of England, rated by their own tenants.

What Is The Best Housing Association In The East Of England?

Going by what their own tenants say, the highest-rated housing association with 1,000 or more homes in the East of England is Cross Keys Homes Limited, where 91.6% of tenants are satisfied with the overall service (2024/25 Tenant Satisfaction Measures). The highest-rated council landlord here is Tendring District Council at 81.3%.

74Landlordsrated, 2024/25

71.6%Satisfiedat the typical landlord based here

91,871Householdson council waiting lists

Thinking of swapping into the East of England? With a mutual exchange you take on the other tenant's landlord, so it pays to know who the landlords are and how their own tenants rate them. This page lists every housing association and council with 250 or more homes in the East of England that publishes tenant survey results, using the same official figures as our landlord league table.

Scores are for each landlord as a whole, not just its homes here. Landlords with fewer than 1,000 homes don't have to publish tenant survey results, so they aren't rated, but they still appear in the council area list below.

Highest Rated

Overall tenant satisfaction.

1Cross Keys Homes LimitedHousing association · 12,265 homes here91.6%
2Housing 21Older people's housing · 2,166 homes here89.8%
3Sage Homes RP LimitedHousing association · 2,655 homes here86.2%
4Anchor Hanover GroupOlder people's housing · 3,580 homes here86.1%
5B3 Living LimitedHousing association · 4,833 homes here84.7%

Best For Repairs

Tenants satisfied with repairs.

1Housing 21Older people's housing · 2,166 homes here90.1%
2Anchor Hanover GroupOlder people's housing · 3,580 homes here86.2%
3Cross Keys Homes LimitedHousing association · 12,265 homes here85.5%
4B3 Living LimitedHousing association · 4,833 homes here84%
5Sage Homes RP LimitedHousing association · 2,655 homes here82.5%

Best At Listening

Tenants who say their landlord listens and acts.

1Cross Keys Homes LimitedHousing association · 12,265 homes here83.4%
2Housing 21Older people's housing · 2,166 homes here79%
3Sage Homes RP LimitedHousing association · 2,655 homes here78.6%
4Anchor Hanover GroupOlder people's housing · 3,580 homes here74.9%
5Muir Group Housing Association LimitedHousing association · 847 homes here73.8%

Lowest Rated

Overall tenant satisfaction, lowest first.

1London & Quadrant Housing TrustHousing association · 2,607 homes here53.5%
2Notting Hill GenesisHousing association · 4,679 homes here53.8%
3Basildon Borough CouncilCouncil · 10,863 homes here54.1%
4St Albans City and District CouncilCouncil · 4,673 homes here54.3%
5Castle Point Borough CouncilCouncil · 1,508 homes here54.5%

Every Rated Landlord In The East of England

Click a column heading to sort. Names open the landlord's full profile.

Landlord	Homes here	Overall satisfaction	Repairs satisfaction	Listens and acts	Home is safe	Repairs on time	Homes failing Decent Homes	Ombudsman findings against	Regulator grade
Cross Keys Homes LimitedHousing association	12,265	91.6%	85.5%	83.4%	92.6%	96.7%	0%	–	C1
Housing 21Older people's housing · mostly elsewhere	2,166	89.8%	90.1%	79%	91.3%	97.3%	0%	–	C1
Sage Homes RP LimitedHousing association	2,655	86.2%	82.5%	78.6%	92.5%	75.7%	0%	–	–
Anchor Hanover GroupOlder people's housing · mostly elsewhere	3,580	86.1%	86.2%	74.9%	91.2%	78.5%	0%	55%	C3
B3 Living LimitedHousing association	4,833	84.7%	84%	70.3%	83.8%	84%	0.5%	–	C1
Muir Group Housing Association LimitedHousing association · mostly elsewhere	847	82.8%	78.3%	73.8%	85.3%	75.8%	0.3%	55.6%	–
Paradigm Housing Group LimitedHousing association · mostly elsewhere	4,378	82%	81.1%	70%	84.4%	86.8%	0.7%	53.5%	–
Havebury HomesHousing association	7,725	81.8%	79.6%	73%	86.3%	87.1%	0%	–	C1
The Cambridge Housing Society LimitedHousing association	2,974	81.7%	70.7%	68.3%	80.3%	75.8%	0.2%	–	C2
Tendring District CouncilCouncil	3,078	81.3%	81.4%	65.2%	79.6%	74.3%	0.3%	–	–
Legal & General Affordable Homes LimitedHousing association	795	79.6%	75.7%	65.1%	85%	86.1%	0%	–	C1*
South Cambridgeshire District CouncilCouncil	5,762	78.6%	79.3%	63.5%	82.8%	94.7%	1.1%	–	–
Delta Housing LimitedHousing association	10,608	77.8%	82%	64.8%	78.8%	70.4%	0.1%	–	–
Ipswich Borough CouncilCouncil	7,763	77.6%	78.2%	58.6%	82.8%	74.8%	0%	–	C3
English Rural Housing Association LimitedHousing association · mostly elsewhere	293	77%	79.4%	60.6%	84.4%	82.1%	0%	–	C2
Flagship Housing LimitedHousing association	32,349	75.6%	76.9%	63.5%	81.2%	72.9%	1.4%	–	–
Thrive Homes LimitedHousing association	4,355	74.8%	75%	61.9%	79%	73.1%	0.1%	64.7%	–
Settle GroupHousing association	9,585	74.7%	69.9%	59.2%	77.8%	69.5%	0%	50%	–
Great Yarmouth Borough CouncilCouncil	5,796	74.6%	76.3%	66.3%	85.6%	88.7%	0%	–	–
East Suffolk CouncilCouncil	4,334	74.5%	79.7%	60.5%	80.4%	82.7%	50.3%	–	C3
Uttlesford District CouncilCouncil	2,831	74.2%	72.1%	60.2%	80.8%	88%	1.6%	–	–
Saffron Housing Trust LimitedHousing association	6,764	74%	76.8%	63.1%	80.9%	66.3%	0.1%	63.6%	C1
Hundred Houses Society LimitedHousing association	1,350	73.6%	72.6%	66.7%	83.8%	75.5%	0%	–	–
Salvation Army Housing AssociationHousing association · mostly elsewhere	399	73.4%	68.5%	64.8%	73.6%	84.1%	6%	–	C2
Epping Forest District CouncilCouncil	6,376	73.2%	72.3%	57.4%	79%	77.4%	2.3%	61.5%	–
Cambridge City CouncilCouncil	7,719	73%	77.6%	56.1%	72.5%	92.4%	0.5%	–	C2
Eastlight Community Homes LimitedHousing association	13,969	72.7%	77%	63.8%	80.4%	62%	0%	61.1%	C1
Colchester City CouncilCouncil	6,066	72.6%	74.7%	52.5%	74.5%	88%	0.5%	33.3%	–
bpha LimitedHousing association	13,801	71.8%	69.5%	56.3%	76.9%	66.6%	0%	69%	C1
Watford Community Housing TrustHousing association	5,910	71.6%	68.1%	59.7%	76.7%	58.8%	0.2%	66.7%	–
Norwich City CouncilCouncil	14,130	71.1%	73.6%	59.2%	79.9%	87.1%	0.3%	75%	C1
Luton Borough CouncilCouncil	7,592	70.4%	78.5%	57.2%	73.9%	83.3%	0.8%	76.9%	–
Southend on Sea City CouncilCouncil	6,098	69.8%	71.8%	63%	77.3%	66.8%	0.4%	58.3%	C3
Orwell Housing Association LimitedHousing association	3,980	69.2%	70.9%	66%	84.7%	62%	0.2%	–	–
Thurrock CouncilCouncil	9,790	69.2%	70.2%	59.1%	73.4%	96.3%	5.6%	60.6%	–
Legal & General Affordable Homes (AR) LLPHousing association · mostly elsewhere	341	68.5%	60.3%	51.5%	76.4%	87.1%	0%	–	C1*
Hightown Housing Association LimitedHousing association	6,601	68.3%	78.9%	59.1%	73.6%	93.7%	0%	58.8%	–
Home Group LimitedHousing association · mostly elsewhere	5,177	68.2%	65.6%	61.9%	84.8%	75.3%	0.1%	54.2%	–
Estuary Housing Association LimitedHousing association	3,507	68%	65.3%	61.2%	76.3%	77.7%	0%	63.6%	–
Metropolitan Housing Trust LimitedHousing association · mostly elsewhere	4,708	67.7%	68.2%	55.6%	74.4%	83.4%	2.9%	–	C2
The Guinness Partnership LimitedHousing association · mostly elsewhere	2,985	67.7%	71.3%	60.2%	76.2%	78.3%	0.2%	56.9%	C1
Habinteg Housing Association LimitedHousing association · mostly elsewhere	295	67.2%	66.8%	60.1%	75%	78.8%	0.2%	57.9%	C2
Moat Homes LimitedHousing association · mostly elsewhere	4,816	67.2%	64.3%	58.3%	74.2%	41.3%	0%	61.7%	C2
Stevenage Borough CouncilCouncil	7,971	66.9%	70.8%	55.1%	76.4%	87%	3.4%	53.1%	C2
Sage Rented LimitedHousing association	2,174	66.7%	65.3%	60.6%	80.8%	67.9%	0%	34.5%	–
The Riverside Group LimitedHousing association · mostly elsewhere	501	66.6%	70%	58.6%	74.5%	76.1%	0.5%	71%	–
Freebridge Community Housing LimitedHousing association	6,875	66%	72.4%	53.4%	71.9%	57.1%	0.9%	44%	C2
Mid Suffolk District CouncilCouncil	3,515	66%	65.2%	54.7%	76.9%	46.5%	15.4%	–	C2
Orbit Group LimitedHousing association · mostly elsewhere	1,299	65.6%	64.3%	57.3%	79.8%	67.4%	0.5%	55.3%	–
Hyde Housing Association LimitedHousing association · mostly elsewhere	1,127	65.5%	67.9%	65.8%	76.4%	84.8%	1.2%	59.5%	C1
Welwyn Hatfield Borough CouncilCouncil	8,817	65.2%	69.1%	59.3%	76.7%	85%	1.7%	77.3%	–
Places for People Group LimitedHousing association · mostly elsewhere	11,504	64.3%	63.8%	61.5%	70.7%	47.1%	0.1%	69.6%	C1
Accent Group LimitedHousing association · mostly elsewhere	3,819	64.1%	65%	54.8%	71.2%	81.3%	0%	67.1%	–
First Garden Cities Homes LimitedHousing association	2,357	64%	76.3%	54.1%	75.1%	93.6%	0%	–	C2
Hastoe Housing Association LimitedHousing association	1,972	63.9%	61.7%	52.4%	76.2%	80.3%	0.4%	–	C2
Sanctuary Housing AssociationHousing association · mostly elsewhere	11,569	63.9%	66.5%	53.5%	73.1%	69.6%	0.2%	57.5%	C1
Clarion Housing Group LimitedHousing association · mostly elsewhere	26,298	63.7%	63.7%	57.1%	69.8%	76.3%	0.6%	–	C2
Origin Housing LimitedHousing association · mostly elsewhere	1,607	63.6%	70.7%	59.1%	73.9%	87.2%	0.9%	59.8%	C1
Babergh District CouncilCouncil	3,562	63.1%	64.8%	48.3%	71.3%	47.5%	16%	–	C2
Sovereign Network GroupHousing association · mostly elsewhere	4,571	63.1%	67.6%	53%	74.4%	68.6%	2.1%	67%	C2
Southern HousingHousing association · mostly elsewhere	637	63%	65.3%	59.3%	78%	72.9%	0.4%	68.9%	C2
Broadland Housing Association LimitedHousing association	5,605	62.3%	69.6%	52.1%	70.7%	81.5%	0.1%	–	C2
Amplius LivingHousing association · mostly elsewhere	11,187	61.8%	66.3%	53.1%	72%	67.4%	1.4%	57.7%	C2
Stonewater LimitedHousing association · mostly elsewhere	4,021	61.8%	63.2%	54.4%	75.2%	74.6%	0.1%	59.2%	C2
Central Bedfordshire CouncilCouncil	5,542	60.9%	65.9%	51.4%	65.2%	59.8%	13.8%	–	C3
Peabody TrustHousing association · mostly elsewhere	11,212	58.7%	64.1%	51.3%	70.4%	73.5%	0.1%	55.8%	C2
Brentwood Borough CouncilCouncil	2,387	57.8%	64.3%	47.6%	69.8%	93.1%	5.5%	–	C2
Dacorum Borough CouncilCouncil	10,240	56.3%	62.7%	42.7%	62.3%	90.5%	2.9%	75%	C2
Harlow District CouncilCouncil	9,050	55.3%	70.3%	35.2%	58.2%	89.2%	3.3%	80%	C3
Castle Point Borough CouncilCouncil	1,508	54.5%	62.6%	40.4%	63.5%	92.6%	0.9%	–	C3
St Albans City and District CouncilCouncil	4,673	54.3%	54.5%	43.2%	58.4%	79.3%	2.6%	82.5%	C2
Basildon Borough CouncilCouncil	10,863	54.1%	51.7%	45.1%	66.9%	55.9%	3%	76.2%	C4
Notting Hill GenesisHousing association · mostly elsewhere	4,679	53.8%	57.5%	49.1%	65.5%	73.2%	0.4%	54.8%	C3
London & Quadrant Housing TrustHousing association · mostly elsewhere	2,607	53.5%	62.7%	46.7%	65.2%	71.1%	1.6%	66.5%	C2

Green is better than the median English landlord, amber is worse. "Mostly elsewhere" means most of the landlord's homes are in another region. Ombudsman findings against: the share of the Housing Ombudsman's findings about the landlord that found maladministration, shown when there were 5 or more cases. Regulator grade: the consumer standards grade, from C1 (best) to C4, for landlords inspected so far.

Who Owns The Homes In Each Council Area

The biggest social landlords in each council area by homes owned there, with their overall tenant satisfaction where it's published, and how many households are on the council's waiting list.

Council area	Biggest landlords there	Households waiting	Council homes swapped
Babergh	Babergh District Council 3,562 homes · 63.1% satisfied Flagship Housing Limited 980 homes · 75.6% satisfied Orwell Housing Association Limited 510 homes · 69.2% satisfied	1,067	105
Basildon	Basildon Borough Council 10,863 homes · 54.1% satisfied Swan Housing Association Limited 3,050 homes Clarion Housing Association Limited (part of Clarion Housing Group Limited) 780 homes · 63.7% satisfied	2,376	169
Bedford	bpha Limited 8,593 homes · 71.8% satisfied Stonewater Limited 1,383 homes · 61.8% satisfied Peabody Trust 918 homes · 58.7% satisfied	2,465	–
Braintree	Eastlight Community Homes Limited 8,828 homes · 72.7% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 762 homes · 63.7% satisfied Flagship Housing Limited 483 homes · 75.6% satisfied	3,428	–
Breckland	Flagship Housing Limited 6,749 homes · 75.6% satisfied Broadland Housing Association Limited 619 homes · 62.3% satisfied Orbit Housing Association Limited 499 homes	1,089	–
Brentwood	Brentwood Borough Council 2,387 homes · 57.8% satisfied London & Quadrant Housing Trust 217 homes · 53.5% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 202 homes · 63.7% satisfied	261	15
Broadland	Clarion Housing Association Limited (part of Clarion Housing Group Limited) 4,037 homes · 63.7% satisfied Flagship Housing Limited 1,104 homes · 75.6% satisfied Saffron Housing Trust Limited 437 homes · 74% satisfied	869	–
Broxbourne	B3 Living Limited 4,143 homes · 84.7% satisfied Peabody Trust 813 homes · 58.7% satisfied Paradigm Homes Charitable Housing Association Limited (part of Paradigm Housing Group Limited) 392 homes · 82% satisfied	1,686	–
Cambridge	Cambridge City Council 7,719 homes · 73% satisfied bpha Limited 1,234 homes · 71.8% satisfied Hundred Houses Society Limited 913 homes · 73.6% satisfied	1,810	40
Castle Point	Castle Point Borough Council 1,508 homes · 54.5% satisfied Estuary Housing Association Limited 149 homes · 68% satisfied Moat Homes Limited 146 homes · 67.2% satisfied	748	9
Central Bedfordshire	Amplius Living 6,947 homes · 61.8% satisfied Central Bedfordshire Council 5,542 homes · 60.9% satisfied Peabody Trust 1,755 homes · 58.7% satisfied	2,980	31
Chelmsford	Delta Housing Limited 7,442 homes · 77.8% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 779 homes · 63.7% satisfied Swan Housing Association Limited 691 homes	1,855	–
Colchester	Colchester City Council 6,066 homes · 72.6% satisfied Eastlight Community Homes Limited 1,848 homes · 72.7% satisfied Delta Housing Limited 561 homes · 77.8% satisfied	1,730	41
Dacorum	Dacorum Borough Council 10,240 homes · 56.3% satisfied Hightown Housing Association Limited 2,083 homes · 68.3% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 750 homes · 63.7% satisfied	1,448	110
East Cambridgeshire	Sanctuary Housing Association 4,260 homes · 63.9% satisfied The Cambridge Housing Society Limited 554 homes · 81.7% satisfied Flagship Housing Limited 231 homes · 75.6% satisfied	1,248	–
East Hertfordshire	Sovereign Network Group 3,907 homes · 63.1% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 3,269 homes · 63.7% satisfied Paradigm Homes Charitable Housing Association Limited (part of Paradigm Housing Group Limited) 489 homes · 82% satisfied	2,455	–
East Suffolk	Flagship Housing Limited 6,476 homes · 75.6% satisfied East Suffolk Council 4,334 homes · 74.5% satisfied Orwell Housing Association Limited 1,480 homes · 69.2% satisfied	4,892	49
Epping Forest	Epping Forest District Council 6,376 homes · 73.2% satisfied London & Quadrant Housing Trust 558 homes · 53.5% satisfied Home Group Limited 396 homes · 68.2% satisfied	1,241	39
Fenland	Clarion Housing Association Limited (part of Clarion Housing Group Limited) 3,985 homes · 63.7% satisfied Accent Housing Limited (part of Accent Group Limited) 510 homes · 64.1% satisfied Amplius Living 454 homes · 61.8% satisfied	1,756	–
Great Yarmouth	Great Yarmouth Borough Council 5,796 homes · 74.6% satisfied Flagship Housing Limited 634 homes · 75.6% satisfied Broadland Housing Association Limited 396 homes · 62.3% satisfied	1,050	58
Harlow	Harlow District Council 9,050 homes · 55.3% satisfied Home Group Limited 651 homes · 68.2% satisfied Moat Homes Limited 503 homes · 67.2% satisfied	1,919	77
Hertsmere	Clarion Housing Association Limited (part of Clarion Housing Group Limited) 4,569 homes · 63.7% satisfied Peabody Trust 1,652 homes · 58.7% satisfied Hightown Housing Association Limited 303 homes · 68.3% satisfied	717	–
Huntingdonshire	Places for People Living+ Limited (part of Places for People Group Limited) 6,110 homes · 64.3% satisfied bpha Limited 956 homes · 71.8% satisfied Accent Housing Limited (part of Accent Group Limited) 684 homes · 64.1% satisfied	3,041	–
Ipswich	Ipswich Borough Council 7,763 homes · 77.6% satisfied Flagship Housing Limited 1,716 homes · 75.6% satisfied Orwell Housing Association Limited 886 homes · 69.2% satisfied	2,468	0
King's Lynn and West Norfolk	Freebridge Community Housing Limited 6,875 homes · 66% satisfied Broadland Housing Association Limited 869 homes · 62.3% satisfied Amplius Living 677 homes · 61.8% satisfied	1,180	–
Luton	Luton Borough Council 7,592 homes · 70.4% satisfied Peabody Trust 1,503 homes · 58.7% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 850 homes · 63.7% satisfied	10,828	65
Maldon	Moat Homes Limited 2,072 homes · 67.2% satisfied Eastlight Community Homes Limited 519 homes · 72.7% satisfied Estuary Housing Association Limited 305 homes · 68% satisfied	818	–
Mid Suffolk	Mid Suffolk District Council 3,515 homes · 66% satisfied Flagship Housing Limited 1,026 homes · 75.6% satisfied Havebury Homes 432 homes · 81.8% satisfied	928	93
North Hertfordshire	Settle Group 8,142 homes · 74.7% satisfied First Garden Cities Homes Limited 1,319 homes · 64% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 381 homes · 63.7% satisfied	2,191	–
North Norfolk	Flagship Housing Limited 5,052 homes · 75.6% satisfied Broadland Housing Association Limited 541 homes · 62.3% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 234 homes · 63.7% satisfied	2,199	–
Norwich	Norwich City Council 14,130 homes · 71.1% satisfied Broadland Housing Association Limited 1,961 homes · 62.3% satisfied Places for People Living+ Limited (part of Places for People Group Limited) 713 homes · 64.3% satisfied	3,211	191
Peterborough	Cross Keys Homes Limited 11,072 homes · 91.6% satisfied Accent Housing Limited (part of Accent Group Limited) 1,838 homes · 64.1% satisfied Amplius Living 1,817 homes · 61.8% satisfied	2,829	–
Rochford	Sanctuary Housing Association 1,799 homes · 63.9% satisfied Notting Hill Genesis 649 homes · 53.8% satisfied Sanctuary Affordable Housing Limited 439 homes	751	–
South Cambridgeshire	South Cambridgeshire District Council 5,762 homes · 78.6% satisfied bpha Limited 1,287 homes · 71.8% satisfied Metropolitan Housing Trust Limited 1,038 homes · 67.7% satisfied	1,956	49
South Norfolk	Saffron Housing Trust Limited 5,021 homes · 74% satisfied Flagship Housing Limited 1,217 homes · 75.6% satisfied Orbit Housing Association Limited 610 homes	788	–
Southend-on-Sea	Southend on Sea City Council 6,098 homes · 69.8% satisfied Estuary Housing Association Limited 1,473 homes · 68% satisfied Notting Hill Genesis 579 homes · 53.8% satisfied	1,359	37
St Albans	St Albans City and District Council 4,673 homes · 54.3% satisfied Hightown Housing Association Limited 1,347 homes · 68.3% satisfied Peabody Trust 636 homes · 58.7% satisfied	330	53
Stevenage	Stevenage Borough Council 7,971 homes · 66.9% satisfied Clarion Housing Association Limited (part of Clarion Housing Group Limited) 608 homes · 63.7% satisfied Metropolitan Housing Trust Limited 364 homes · 67.7% satisfied	1,311	71
Tendring	Tendring District Council 3,078 homes · 81.3% satisfied Eastlight Community Homes Limited 866 homes · 72.7% satisfied Places for People Homes Limited (part of Places for People Group Limited) 601 homes · 64.3% satisfied	1,857	37
Three Rivers	Thrive Homes Limited 3,599 homes · 74.8% satisfied Home Group Limited 563 homes · 68.2% satisfied Watford Community Housing Trust 523 homes · 71.6% satisfied	1,040	–
Thurrock	Thurrock Council 9,790 homes · 69.2% satisfied Estuary Housing Association Limited 410 homes · 68% satisfied Southern Housing 384 homes · 63% satisfied	5,114	72
Uttlesford	Uttlesford District Council 2,831 homes · 74.2% satisfied Hastoe Housing Association Limited 413 homes · 63.9% satisfied Eastlight Community Homes Limited 399 homes · 72.7% satisfied	1,374	15
Watford	Watford Community Housing Trust 4,897 homes · 71.6% satisfied Origin Housing Limited 625 homes · 63.6% satisfied Hightown Housing Association Limited 402 homes · 68.3% satisfied	1,232	–
Welwyn Hatfield	Welwyn Hatfield Borough Council 8,817 homes · 65.2% satisfied Metropolitan Housing Trust Limited 765 homes · 67.7% satisfied Paradigm Homes Charitable Housing Association Limited (part of Paradigm Housing Group Limited) 702 homes · 82% satisfied	3,388	0
West Suffolk	Havebury Homes 6,492 homes · 81.8% satisfied Flagship Housing Limited 4,653 homes · 75.6% satisfied Orbit Housing Association Limited 461 homes	2,588	–

Council area names link to our guide for that area. "Council homes swapped" only counts homes the council owns; housing association tenants swap too.

How Do Landlords In The East Of England Compare With The Rest Of England?

For the 47 landlords with most of their homes in the East of England, the typical (median) overall satisfaction is 71.6%, against 72.4% for all landlords in England: about the same.

Can I Swap My Home With A Tenant In The East Of England?

Yes. A mutual exchange lets council and housing association tenants swap homes anywhere in the UK, with both landlords' permission. When you swap, you become the other tenant's landlord's tenant, so it's worth checking that landlord's record on this page first.

Landlords In Other Regions

Or see every region side by side.

East Midlands Eastern London North East North West South East South West West Midlands Yorkshire & Humber Scotland

To see where any one landlord stands on every measure, use Compare Your Landlord.

For the whole sector, read our tenant satisfaction report. To look up any landlord, including Welsh ones, use the landlord directory. See also council housing waiting lists and our place guides for the East of England.

Page last updated: 20th October 2026

Official figures checked 26 October 2026: we look for newly published figures every week, and this page shows the latest available.

Sources: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25, Statistical Data Return (homes by council area) and regulatory judgements; Housing Ombudsman, annual complaints review landlord tables; Ministry of Housing, Communities and Local Government, Local Authority Housing Statistics (waiting lists and council homes). Contains public sector information licensed under the Open Government Licence v3.0.