Soha Housing Limited
80.5% of Soha Housing tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Soha Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Soha Housing's permission.
7,860 homes across 10 council areas, mostly in South Oxfordshire, Vale of White Horse and West Oxfordshire. Registered social landlord no. L4130. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Soha Housing Limited owns about 7,860 social homes across 10 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- South Oxfordshire6,166 Didcot · Henley-on-Thames · Thame · Wallingford · Watlington
- Vale of White Horse1,006 Abingdon-on-Thames · Faringdon · Wantage · Cumnor Hill
- West Oxfordshire177 Charlbury · Witney · Woodstock
- Cherwell125 Banbury · Bicester · Kidlington
- Wiltshire115 Salisbury · Amesbury · Bradford-on-Avon · Calne · Chippenham · Corsham · Devizes · Marlborough · Melksham · Trowbridge · Warminster · Westbury
- Swindon115 Swindon
- Oxford99 Oxford
- Buckinghamshire41 Buckingham · Amersham · Aylesbury · Beaconsfield · Chesham · Gerrards Cross · High Wycombe · Marlow · Princes Risborough
- West Berkshire14 Newbury · Thatcham
- Cotswold2 Cirencester
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £94 | £254 |
| 1 bed | £117 | £180 |
| 2 bed | £136 | £219 |
| 3 bed | £152 | £267 |
| 4 bed | £173 | £323 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Soha Housing Limited tenants
No Soha Housing Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,256 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 63rd of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: soha.co.uk/tenant-satisfaction-measures.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Soha Housing Limited had 10 complaint determinations. 85% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 14 decisions about Soha Housing Limited in its searchable archive.
-
Housing Association (202422883)
Maladministration Feb 2026
Decision Case ID 202422883 Decision type Investigation Landlord Soha Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 23 February 2026 Background The resident lives in a house owned by the landlord. She com
-
Housing Association (202518547)
Partial Maladministration Jan 2026
Decision Case ID 202518547 Decision type Investigation Landlord Soha Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 28 January 2026 Background The resident lived with her partner and 2 young children in t
-
ASB/Abuse/Nuisance (202334096)
Maladministration Nov 2025
Decision Case ID 202334096 Decision type Investigation Landlord Soha Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 20 November 2025 Background The resident was an assured tenant of a 2-bedroom ground floor
-
Housing Association (202407326)
Outside Jurisdiction Nov 2025
Decision Case ID 202407326 Decision type Jurisdiction Landlord Soha Housing Limited Landlord type Housing Association Occupancy Secure Tenancy Date 12 November 2025 Background The resident has an assured tenancy which began in May 2021.
-
Housing Association (202318878)
Partial Maladministration Sep 2025
The complaint is about: The landlord\u2019s handling of the resident\u2019s concerns regarding the installation of new windows in his home. The landlord\u2019s handling of the resident\u2019s request for reasonable adjustments. The landlo
-
Housing Association (202334993)
Maladministration Jun 2025
This complaint is about the landlord\u2019s response to the resident\u2019s complaint about its handling of repairs and request for compensation for failed appointments.
Source: the Housing Ombudsman decisions archive, checked 17 Oct 2026. To see every case, search the archive for "Soha Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Soha Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust