Vico Homes Limited
84.6% of Vico Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Vico Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Vico Homes' permission.
33,541 homes across 19 council areas, mostly in Wakefield, East Riding of Yorkshire and North Yorkshire. Registered social landlord no. L4441. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Vico Homes Limited owns about 33,541 social homes across 19 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Wakefield30,640 Wakefield · Castleford · Hemsworth · Knottingley · Normanton · Ossett · Pontefract
- East Riding of Yorkshire782 Beverley · Bridlington · Cottingham · Goole · Hessle
- North Yorkshire423 Ripon · Harrogate · Knaresborough · Northallerton · Scarborough · Selby · Skipton · Whitby
- Doncaster297 Doncaster · Bentley · Mexborough · Thorne · Armthorpe
- Rotherham287 Rotherham · Maltby · Wath upon Dearne
- Barnsley250
- Leeds250 Leeds · Morley · Pudsey · Wetherby · Yeadon · Horsforth
- Bradford141 Bradford · Bingley · Keighley · Shipley
- South Kesteven96 Grantham · Stamford
- Kirklees73 Batley · Dewsbury · Heckmondwike · Huddersfield · Mirfield
All 19 council areas (9 more)
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £79 | £111 |
| 1 bed | £91 | £108 |
| 2 bed | £103 | £128 |
| 3 bed | £114 | £141 |
| 4 bed | £124 | £178 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Vico Homes Limited tenants
No Vico Homes Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 2,353 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 29th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: vicohomes.co.uk/about-us/our-performance/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Vico Homes Limited had 13 complaint determinations. 64% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 9 decisions about Vico Homes Limited in its searchable archive.
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Housing Association (202405908)
Partial Maladministration Jan 2026
Decision Case ID 202405908 Decision type Investigation Landlord Vico Homes Limited Landlord type Housing Association Occupancy Secure Tenancy Date 30 January 2026 Background The resident is unhappy that he was having to pay service charge
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Housing Association (202523270)
Partial Maladministration Jan 2026
Decision Case ID 202523270 Decision type Investigation Landlord Vico Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 January 2026 Background The resident moved into the property by a mutual exchange. The
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Housing Association (202346319)
Maladministration Aug 2025
The complaint is about the landlord\u2019s response to the resident\u2019s request for a new garden fence.
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Housing Association (202334745)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s: response to the resident\u2019s report of a data breach. response to the resident\u2019s request for a mutual exchange. handling of the associated complaint.
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Housing Association (202414925)
Maladministration Apr 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of anti-social behaviour (ASB). The landlord\u2019s complaint handling is also considered.
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Housing Association (202317286)
No Maladministration Apr 2025
The complaint is about the landlord\u2019s allocation of a property which the resident did not believe was safe, and its response when she moved out.
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Vico Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Vico Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust